Teamleader claims automotive

Il y a 6 jours

SintAgathaBerchem, Brussel-Hoofdstad, Belgique Axis Group - HR Advisor Temps plein 60 000 € - 80 000 € Contrat

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Are you an experienced claims management professional (e.g., auto or fire) with leadership qualities? We are looking for a Team Leader Claims Automotive who will ensure that claims are handled efficiently and in a customer-focused manner. In this versatile role, you will not only be responsible for claims handling, but also for guiding your team and ensuring optimal collaboration.

With an attractive salary and excellent benefits, including a company car and flexible working hours, we offer you the opportunity to take your career to the next level. Apply today and make a difference

Claims Manager responsibilities

Ensure the optimal handling of customer claims files and be the point of contact for problems or complaints.
Thoroughly analyze claims files and negotiate with customers, the other party, insurers, experts, and lawyers.
Develop effective solutions, taking strict deadlines into account.
Handle each file from start to finish: from opening to follow-up, payment, and finally closure and archiving.
Keep a close eye on the agenda and incoming mail.
Compile claims statistics and interpret them in collaboration with your team members.

Team Leader responsibilities

Provide support to the administrators under your responsibility with questions from customers, insurers, and other parties.
Manage Block Payments.
Approve vacation days and monitor the team's absences.
Organise and manage the leave planning and backup for the team.
Organise a monthly team meeting.
Take part in the recruitment process for new employees and provide training for them in the various systems.

Candidate requirements

Has a bachelor's degree in insurance, economics, or a similar field.
Has at least 5 years of experience in a claims department (auto or fire), with initial experience in personnel management considered a plus.
Is fluent in Dutch and very good in French, and has a solid command of English.
Always works with a focus on customer satisfaction and results.
Has excellent listening and communication skills.
Is a true team player and has the ability to inspire a team.

Benefits

Extra vacation pay and a thirteenth month as a bonus.
An electric company car, including a charging card and the installation of a charging station at home.
A net allowance of €175 per month.
A laptop for professional use.
A smartphone with a subscription.
An attractive collective labor agreement bonus of 90.
A future-oriented pension plan that also provides coverage in the event of disability and death.
Hospitalization insurance for extra security.
The option to work from home two days a week (after the induction period).
Meal vouchers worth €8 per day.
A generous number of vacation days: 20 statutory days, 12 ADV days, and 2 extra "well‑being days."

Teamleader claims automotive

Enregistrez cette offre et organisez votre recherche

Claims Manager responsibilities

Team Leader responsibilities

Candidate requirements

Benefits

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Teamleader claims automotive

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Claims Manager responsibilities

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Candidate requirements

Benefits

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