Project Manager Digital Payments

Dates: 2026-10-28 — 2026-12-31

Arrangements: Full time; hybrid; application question asks for confirmation of on-site presence 2 to 3 days per week at various STIB sites.

STIB’s Sales Solutions department protects commercial revenue through reliable IT sales solutions. It develops, operates and maintains systems that let customers purchase, use and manage transport tickets efficiently. The department works closely with business partners and other Belgian public transport operators and develops a strategic vision for digital ticketing. You join the agile Drive team of 25 specialists and report to the Manager Drive Sales Solutions.

The existing acquiring contract is approaching expiry, requiring a new strategy for acquiring, PSP and associated services. You lead this renewal from needs definition and tender preparation through award, technical deployment and operational implementation. The work supports the evolution of sales channels, EMV payments, future Account Based Ticketing services and a more digital customer experience. You coordinate Purchasing, Finance, Legal, Security, Architecture and other payment stakeholders throughout the transition.

A complementary initiative concerns PCI-DSS certification of the existing payment ecosystem. You coordinate internal and external stakeholders, remediation, risks and dependencies, then establish a sustainable approach to annual certification. The assignment is full time and hybrid, with a question asking candidates to confirm availability on site two to three days per week at various STIB locations. It is advertised as three months, starting as soon as possible and ending on 31 December 2026, with possible renewal up to 880 working days including the initial term.

Top Reasons to Apply

Shape payment modernisation

Lead strategic procurement

Drive PCI-DSS compliance

Enable future ticketing

Join agile specialists

Responsibilities

• Lead acquiring/PSP renewal from needs definition, tender-specification preparation and contract award through technical deployment, operational implementation and transition to the future service model.
• Lead PCI-DSS certification of the existing payment ecosystem, compliance delivery and preparation for future annual certifications.
• Analyse payment systems and existing contracts.
• Gather, consolidate and challenge business, technical, financial and regulatory requirements from the different stakeholders.
• Define acquiring/PSP strategy for the target ecosystem.
• Prepare decision dossiers and associated public procurement procedures.
• Coordinate Purchasing, Finance, Legal, Security, Architecture and stakeholders involved in STIB payment processes.
• Lead impact analysis across STIB sales and payment systems.

Must Have

• Complex project experience
• Payment sector experience
• PCI-DSS project leadership
• Multiple stakeholder coordination

Detailed Responsibilities and Skills

Additional Responsibilities

• Coordinate transition activities between existing payment services and the future acquiring/PSP model.
• Manage risks, dependencies, budgets and schedules.
• Prepare and monitor transition, integration, testing and production-release phases.
• Facilitate project and steering committees and provide regular reporting to management.
• Lead the PCI-DSS certification workstream for the relevant payment scope, coordinating internal and external stakeholders and tracking compliance actions, risks and dependencies.
• Establish a structured, sustainable approach to preparing and managing future annual PCI-DSS certifications and incorporate these requirements into payment-ecosystem evolution.
• Minimum 7 to 10 years of experience managing complex projects. The source gives a range rather than one unambiguous minimum; 7 is recorded as the lower bound.
• Experience leading PCI-DSS compliance projects or comparable payments initiatives.
• Experience coordinating multiple stakeholders in PCI-DSS compliance or comparable payments initiatives.
• Proven experience drafting tender specifications.
• Confirmed experience with public procurement.
• Confirmed experience managing suppliers.
• Confirmed experience in environments with substantial regulatory and security constraints.
• Senior IT Project Manager profile; most recent experience this year.
• Budget management: advanced proficiency; most recent experience: this year.
• Analysis and synthesis: expert proficiency; most recent experience: this year.
• Communication: advanced proficiency; most recent experience: this year.
• Demand management: intermediate proficiency; most recent experience: 1 to 3 years ago.
• Project managemen