Operations Engineer – Galileo

As part of the Galileo Hosting operations team, the successful candidate will support the operation, maintenance and evolution of infrastructure and services that provide hosting capabilities for Galileo-related systems and activities. Working within a multidisciplinary team, this role involves the contribution to system operations, service delivery, maintenance activities, anomaly resolution and continuous service improvement in a mission-critical operational environment.

Start date: January 2027.

Position

Location: ESEC, Redu (Belgium)

Tasks and Responsibilities

• Support day-to-day operations and service delivery activities for Galileo Hosting infrastructure and services
• Monitor system health, service performance and operational status
• Analyse and investigate anomalies, incidents and service disruptions, and contribute to their resolution
• Support operation, maintenance and evolution of IT, network and hosting infrastructure
• Participate in testing, validation and deployment of infrastructure, software and system updates
• Maintain operational procedures, technical documentation and configuration records
• Contribute to automation and continuous improvement of operational workflows
• Interface with customers, service providers and project stakeholders as required
• Participate in on-call activities and service support when required
• Support security, quality and service continuity activities.

Skills and Experience

• Degree in Computer Science, Information Technology, Telecommunications, Electronics Engineering, Systems Engineering or a related technical discipline.
• Experience in IT operations, infrastructure operations, service operations, network operations or other operational engineering environments.
• Good understanding of operational processes, incident management and troubleshooting.
• Ability to analyse technical issues and drive issues to resolution.
• Strong organisational skills and ability to manage multiple priorities.
• Good communication skills and ability to work effectively within multidisciplinary teams.
• Ability to produce clear technical documentation and reports.
• Professional working proficiency in English.
• Willingness to work on-site at ESEC Redu and participate in on-call support when required.

Are considered as asset:

• Knowledge of data centre, hosting, cloud or virtualised infrastructure environments.
• Experience with:
  • Linux/Unix and Windows systems administration.
  • Network technologies, firewalls, switching and routing.
  • Automation, scripting or software development using Python, PowerShell, Bash or similar languages.
  • Virtualisation and container technologies.
  • Configuration management, quality processes and incident reporting
  • Working in highly regulated, mission-critical or 24/7 operational environments
• Knowledge of monitoring, logging and service management tools.
• Familiarity with cybersecurity, hardening and operational security practices.
• Eligibility to obtain security clearances required for operational activities.

Our Offer

• Working within an exceptional sector with Staff located in Belgium, Germany and the Netherlands
• A professional and modern working environment with motivated Administrative Staff, Engineers, Astronaut Training Instructors and Scientists coming from all different horizons and countries with a common passion for space and their own expertise
• A full-time position with an indefinite contract of employment
• A competitive remuneration package and good working conditions
• Working from home in part can be a possibility
• An individualised training and development programmes.

Picture CREDIT
ESA-A.Gonin