Head of Onboarding
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Rydoo / Semine is seeking an experienced Head of Customer Onboarding to lead the onboarding strategy, scale the function, and deliver measurable value for customers in a global SaaS environment. You will own the onboarding organization and partner with Sales, Customer Success, Product, Support and Engineering to define standards, KPIs, and time-to-value improvements.
The role requires 5+ years in onboarding or customer-facing roles, with at least 3 years in people leadership, in a B2B SaaS