SAP CDC Functional Lead
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We’re looking for an experienced SAP CDC Functional Lead to join our client’s team and play a key role in further developing and optimizing its customer identity and profile capabilities. You’ll work across both B2C and B2B environments, translating business needs into functional solutions and taking a hands‑on role in their implementation. As SAP CDC is closely integrated with a broader SAP and non‑SAP landscape, you’ll collaborate extensively with business stakeholders, functional consultants, and integration specialists to deliver robust and scalable solutions.
Responsibilities
- Lead functional engagements and translate business requirements into clear functional specifications and technical implementations.
- Drive hands‑on implementation and continuous improvement of SAP Customer Data Cloud (CDC) capabilities.
- Work on B2C and B2B Customer Identity & Access Management (CIAM) solutions, including:
- Identity Query Tool and User Management
- Screensets and UI Builder
- APIs and Sites
- Organization Workspace settings, including delegated user administration, organization/member attributes, and approval workflows
- Authorizations and master data management
- Define and maintain integrations between SAP CDC and SAP and non‑SAP applications, including interfaces built through SAP Cloud Integration (CPI).
- Collaborate with business stakeholders and integration teams to ensure solutions are delivered effectively and remain operationally robust.
- Contribute to governance, risk management, operational excellence, and continuous improvement.
- Support related initiatives that introduce new requirements for SAP CDC and customer profile management.
Profile
- 3+ years of hands‑on SAP CDC experience.
- 3+ years of hands‑on SAP CRM experience; SAP S/4HANA experience is an advantage.
- Strong analytical and problem‑solving skills, with the ability to distinguish key issues from secondary concerns and drive solutions efficiently.
- Proven experience with SAP CDC topics and capabilities, particularly CIAM, user and organization management, authorizations, master data, and integrations.
- Experience with GDPR processes in SAP, including SAP CDC, is a plus.
- Experience integrating SAP CDC with the Adobe platform is an advantage; deep Adobe expertise is not required.
- Experience with ServiceNow, Jira, and Agile ways of working is beneficial.
- Experience in the railway or transport sector is a plus.
- Fluent in Dutch and English, both spoken and written, at minimum CEFR C1 level.
- Available to work onsite at least one week per month.
- A collaborative team player who is equally comfortable working independently and taking ownership of complex topics.
What You’ll Bring
You combine strong SAP CDC expertise with a pragmatic, business‑oriented mindset. You’re comfortable moving between functional analysis, hands‑on implementation, integration topics, and stakeholder collaboration. Most importantly, you know how to turn complex requirements into practical solutions while strengthening governance, operational reliability, and long‑term capabilities.
Contactperson & Reference
- Reference #: INW27566
- Pieter Messely
- pieter.messely@i4m.be
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