SAP Technical Expert

Il y a 20 heures

SintAgathaBerchem, Brussel-Hoofdstad, Belgique ENTICO ICT Temps plein 60 000 € - 80 000 € Contrat

The purpose of the Technical Expert role in the Process & Functional Support function of CRM is to act as a key player in the development of the CRM applications and data related to SAP CRM solutions within NMBS.

Responsibilities

  • Interfaces to and from different Legacy Applications via SAP CPI and SAP Idocs.
  • Translate functional requirements into technical requirements and create technical specifications including architectural design in collaboration with functional analysts and other developers.
  • Contribute to technical improvements and consolidation of the existing platform.
  • Customise SAP CRM and related applications.
  • Diagnose and analyze issues and changes, design solutions.
  • End‑to‑end responsibility for delivering new developments, change requests and bug fixes.
  • Act as a point of contact for the enterprise architect and maintain a good overview of the current architecture.

Qualifications (Conformity Criteria)

  • Able to analyse functional requirements and translate these to SAP technical implementations.
  • At least 8 years of project experience in SAP CRM module.
  • Profound knowledge of the BSP components workbench, BOL/GENIL and CRM upgrade transactions.
  • Minimum 5 years of experience in SAPUI5/Fiori development.
  • Experience with ADT (Eclipse).
  • Proven experience in SAP data services developments: web services, OData, and data exchange formats and protocols (SOAP, XML, JSON, REST).
  • Deep understanding of best practices when writing reusable code.
  • Experience with ABAP Workbench, ABAP OO, Workflow, IDOC, ALV Grid, ABAP WebDynpro.
  • Fluent in French and/or Dutch + English.

Evaluation Criteria

  1. Experience level and breadth: Demonstrated SAP technical skills with deep expertise in SAP CRM and SAP Fiori, including architecture design, custom enhancements, and enterprise‑grade deployments, showing career progression and depth.
  2. Knowledge of SAP S/4 Hana: Familiarity with SAP S/4 Hana.
  3. Understanding of CRM business processes: Strong grasp of CRM and related business processes, demonstrating alignment between technical design and CRM operational needs.
  4. Leadership and team collaboration: Recognized as an enthusiastic team player with people management or coaching experience, fostering collaboration within multidisciplinary teams.
  5. Analytical and problem‑solving ability: Strong analytical mindset, able to identify root causes, distinguish key issues, and provide quick, effective solutions.
  6. Communication and stakeholder engagement: Demonstrates strong communication skills by proactively informing stakeholders, explaining technical topics clearly, and promoting effective system use.