Support Engineer: AI-Driven Troubleshooting

Lighthouse Io is looking for a Senior Product Support Engineer based in Belgium, Oost-Vlaanderen. In this role, you will manage complex technical escalations and drive resolutions, while closely collaborating with engineering teams. Your expertise in Python and SQL will be crucial in troubleshooting and improving product integrity.Join a dynamic team focused...

Lansweeper is hiring a Support Engineer in Ghent to support a growing global customer base. The role is hybrid—three days in the Ghent office—with an in-house lab covering Windows, Linux, macOS, VMware, AD, AWS, and Azure.You’ll analyze, troubleshoot, and document cases while growing SME expertise in technical domains. You’ll work as part of a team...

ResponsibilitiesAct as second-line support, bridging the gap between customer support and engineeringTriage and prioritise internal support requests so they’re handled quickly and effectivelyAnalyse issues, read code and logs, and identify root causesSuggest and implement improvements to make support workflows more efficient—both manual and...

ResponsibilitiesAct as second-line support, bridging the gap between customer support and engineeringTriage and prioritise internal support requests so they’re handled quickly and effectivelyAnalyse issues, read code and logs, and identify root causesSuggest and implement improvements to make support workflows more efficient—both manual and...

Context & Impact Lansweeper is opening a new Support Engineer position in Ghent to keep pace with a growing, increasingly complex global customer base. (Hybrid 3 days in office) Your mission: become a trusted technical expert helping IT professionals worldwide get maximum value from the Lansweeper platform, working from an extensive in-house lab across...

Regio: Gent & omstreken (Flexibel thuiswerk: 1-2 dagen/week op kantoor) Dienstverband: Voltijds Bediende contract, project contract (geen freelancers) Ben jij een enthousiaste en proactieve IT-professional met een passie voor M365, SharePoint en Salesforce? Zoek je een rol waarin je écht de diepte in kunt gaan, kwaliteit boven snelheid gaat, en je de ruimte...

Context & Impact Lansweeper is opening a new Support Engineer position in Ghent to keep pace with a growing, increasingly complex global customer base. Your mission: become a trusted technical expert helping IT professionals worldwide get maximum value from the Lansweeper platform, working from an extensive in-house lab across Windows, Linux, macOS, Active...

Jouw rol Elke dag vertrouwen duizenden klanten in heel Europa op onze software om hun voedselveiligheid te garanderen. Als Technical Support Engineer ben jij daarbij de technische spil tussen klanten, consultants, product owners en developers: jij zorgt dat problemen niet blijven liggen, maar opgelost geraken.Je onderzoekt complexe vraagstukken, ontleedt...