AI Process Engineer

Delen Private Bank is a private wealth manager with a well-established IT team of 200 colleagues within an organisation of 800 employees. We support our clients through discretionary wealth management and wealth planning, and are strongly committed to automation through our strategically developed in-house core banking software.

Our Reporting, Analytics, Process & Intelligent Data team

The team is the driving force behind data-driven decision-making within our organisation. With a focus on impact, we develop smart solutions in the data domain and concentrate on automation and efficiency supported by AI. We believe in a culture of growth, where talent is developed, new ideas are embraced and collaboration is the key to success.

AI Process Engineer at Delen

As an AI Process Engineer within the Reporting, Analytics, Process & Intelligent Data team, you play an important role in analysing, designing and automating data-intensive business processes.

You translate process insights into smart, scalable and user-friendly solutions that increase efficiency, reduce risks and strengthen collaboration between the business and IT. With your structured approach, affinity for technology and strong focus on AI, you help make processes smarter, more measurable and future-ready.

What will you do?

• Use AI across process design, requirements and testing to programme fully automated, end-to-end business processes for reporting, data quality, analytics and data-driven decision-making
• Identify automation opportunities and translate them into concrete solutions with clear business value, using technology and AI
• Use AI and smart technologies to automate processes, support decision-making and increase operational efficiency
• Design and implement process improvements in close collaboration with business stakeholders, analysts, data engineers and data solution architects
• Develop the Model Context Protocol (MCP) for AI interaction with the central data platform
• Help shape AI-supported solutions such as agents, copilots and workflow automation to make data more accessible and efficient, including for other AI applications
• Establish and monitor process KPIs, quality controls and feedback loops to make improvements measurable and sustainable
• Safeguard process quality, compliance, governance and the correct handover between teams and systems
• Work in an agile environment, with sprint planning, team alignment and continuous improvement as guiding principles
• Implement and manage processes using orchestration tools such as Apache Airflow
• Document automations, decision rules and work instructions so that solutions remain easy to transfer and maintain

What do you bring?

You have at least three years of experience as a Process Engineer or AI Engineer in a similar role within a professional environment. You combine process expertise with strong knowledge of automation, data and artificial intelligence.

You also bring the following:

• Strong experience in process analysis, process modelling and translating business needs into concrete improvement initiatives
• Experience in the technical implementation and optimisation of data processes, and in building a Model Context Protocol (MCP)
• Strong knowledge of AI and experience in applying technology to automate processes, retrieve information more quickly and support decision-making
• Knowledge of workflow automation, process orchestration or low-code/no-code solutions is an advantage
• Affinity with data, reporting and analytics, and an understanding of how reliable data makes processes smarter and more measurable
• Experience in documenting requirements, process flows, user stories and business rules, as well as the automated implementation of DMN and BPMN
• Attention to process quality, governance, risks and auditability within a professional environment
• Strong communication skills and the ability to build bridges between the business, data and IT
• A genuine team player with a hands‑on mentality who enjoys collaborating, sharing knowledge and exploring new technologies to continuously improve processes

We offer

• Attractive conditions: you will receive a competitive salary supplemented with an extensive package of fringe benefits, such as hospitalisation and dental insurance, group insurance, eco vouchers, mobile phone with subscription, option plan, extra days off (bank holidays), Benefits at Work, restaurant with freshly prepared meals, choice of company car or other (mobility) solutions via the mobility budget.
• Development opportunities & intrapreneurship: your growth is central. We listen to your ambitions and active