ITSM Migration Analyst
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ENTICO ICT in Brussel is seeking an experienced Business Analyst to support an ITSM transformation initiative focused on migrating from a shared ServiceNow environment to a dedicated EU-region instance. You will bridge European business stakeholders and North American delivery teams, ensuring functional requirements are clearly structured.
The ideal candidate should have proven IT transformation experience, strong ServiceNow knowledge, and excellent stakeholder management skills. This role is crucial in driving the alignment of ITSM processes across regions.