Retention Campaign Lead
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Orange is seeking a Customer Lifecycle Expert (Retention) to design targeted retention campaigns, reduce churn, and coordinate with cross-functional teams to enhance the customer experience.
You will translate strategies into end-to-end campaigns, analyze issues, and drive practical actions with stakeholders across Marketing, Data, and Customer Service. Fluency in English and French or Dutch is required, plus a degree in Marketing or a related field and at least three years of experience.