Digital First IT Lead — Transforming Customer Journeys

IT Area Lead Digital FirstReports to IT Lead for Channels. Why this role matters As IT Area Lead Digital First, you shape the digital journeys through which our customers interact with ING every day. From opening a product, to managing it, to eventually closing it, your area is responsible for delivering seamless, intuitive and reliable customer experiences...

ING Belgium is seeking an IT Area Lead Digital First to shape the digital journeys of customers across Daily Banking Client First and Payments & Cards. You will lead a team of chapter leads, engineers and external partners, translating strategy into architectural direction and delivering seamless customer experiences.You will work closely with Core Banking...

Overview Why Here? ING serves around 38 million customers and corporate clients across more than 40 countries as a global bank with a strong European base. The Daily Banking – Private Individual Onboarding team drives seamless mobile-first onboarding experiences. This role maximizes conversions across digital flows and influences strategic priorities...

## Customer Journey Expert HomeAplikujremote type: Hybridlocations: Brusselstime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ2707716NN and ING have set up a joint insurance project team called “One Orange Team,” with the goal of becoming Belgium’s fastest-growing digital insurance brand. The One Orange Team covers...

Mission OverviewKeystone Solutions is seeking an experienced consultant for a dynamic consultancy mission at a client site. This role focuses on leading digital transformation initiatives, specifically enhancing marketing technology, data, and engagement capabilities within a highly regulated environment.Key ResponsibilitiesGuide the implementation and...

Opportunity Join us as Product Lead Customer Due Diligence and drive the delivery of our global CDD solution for Worldline during a critical transformation period. You’ll lead a team of Product Managers and Delivery Managers while consolidating existing CDD solutions into a single source of truth, remediating regulatory gaps, and promoting efficient CDD...

Pluxee in Brussels is seeking a CX Expert to own end-to-end experience transformation, drive digital adoption, and improve onboarding and in-life journeys. You deeply understand client and advisor experiences, identify frictions, and guide IT and marketing toward value-driven solutions that maximize usability and adoption.You will lead change across...

Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

Ready for a new Optichannel & Digital Journey challenge? Our clients are the leading brands in Europe, and they're looking for a variety of digital talent for their teams. We'll help you reach the next level with a job perfectly suited for your unique skills and aspirations. About Ariad We're the digital consultancy & staffing firm that leading A-brands in...