Junior Customer Service Representative

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We're looking for a Junior Customer Service Representative to join our team in Wingene, Belgium.

As aCustomer Service Representative, you'll play a key role in ensuring our products move seamlessly through the supply chain, delivering exceptional service to our customers.Working collaboratively with teams across Production, LogisticsandSales.you'll gain hands-on experience across customer order fulfilmentandplanning.

This is an exciting opportunity for someone looking to build a long-term career in supply chain, offering exposure to every stage of the supply chain within a fast-paced, dynamic manufacturing environment where no two days are the same. If you're organised, proactive, and eager to learn, you'll be supported to develop your skills and grow your career with Westfalia Fruit.

Responsibilities include:

• Coordinate customer orders from receipt through to delivery, ensuring a smooth Order-to-Delivery (O2D) process.
• Monitor supply chain performance, including OTIFand support corrective actions where needed.
• Provide excellent customer service by acting as a key point of contact for customer enquiries and order updates.
• Maintain and update master data within the company's EDI platform (Transus) to ensure data accuracy.
• Contribute to continuous improvement projects across customer service processes.
  

Come and join the leading #avoexperts

Westfalia Fruit is a leading multinational supplier of fresh fruit and related value-added products to global markets. Through our vertically-integrated supply chain we grow, source, ripen, pack, process and market quality avocadoes & fresh produce - 365 days a year & across the globe.

With the largest avocado-growing footprint in the world, we are recognised as the leading #avoexperts and considered as the supplier of choice to both retail & wholesale customers whom we serve from sales offices in the UK, Europe, North America, Latin America & Southern Africa.

We're looking for a Junior Customer Service Representative to join our team in Wingene, Belgium.

As aCustomer Service Representative, you'll play a key role in ensuring our products move seamlessly through the supply chain, delivering exceptional service to our customers.Working collaboratively with teams across Production, LogisticsandSales.you'll gain hands-on experience across customer order fulfilmentandplanning.

This is an exciting opportunity for someone looking to build a long-term career in supply chain, offering exposure to every stage of the supply chain within a fast-paced, dynamic manufacturing environment where no two days are the same. If you're organised, proactive, and eager to learn, you'll be supported to develop your skills and grow your career with Westfalia Fruit.

Responsibilities include:

• Coordinate customer orders from receipt through to delivery, ensuring a smooth Order-to-Delivery (O2D) process.

• Monitor supply chain performance, including OTIFand support corrective actions where needed.

• Manage sales orders.

• Provide excellent customer service by acting as a key point of contact for customer enquiries and order updates.

• Maintain and update master data within the company's EDI platform (Transus) to ensure data accuracy.

• Contribute to continuous improvement projects across customer service processes.
  

Requirements

• Secondary School Diploma (high school education)Fields of study such as Business Studies, Office Administration, Languages, Business Organization, or a related discipline are considered an asset or equivalent through experience.

• Fluent in both Dutch and English, with strong verbal and written communication skills.

• A proactive and driven individual with the energy and enthusiasm to thrive in a fast-paced environment.

• A strong customer-focused mindset, with a genuine commitment to delivering exceptional service and meeting customer needs.

• The ability to connect information from across the supply chain to make informed decisions.

• A resilient and results-oriented approach, demonstrating the determination to overcome