ServiceNow Technical Consultant
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Job Title: Senior Technical Consultant – ServiceNow
Job Summary
We are looking for an experienced Senior Technical Consultant with ServiceNow expertise to identify, design, and recommend technology solutions that address client business requirements. The consultant will work closely with customers to understand their IT challenges, define suitable technical solutions, and develop proposals and delivery plans.
Key Responsibilities
- Engage with clients to understand business needs, IT challenges, and technical requirements.
- Identify and recommend suitable ServiceNow-based technology solutions.
- Analyze client requirements and translate them into technical solution designs.
- Develop technical proposals, solution approaches, and project delivery plans.
- Advise clients on ServiceNow capabilities, platform solutions, and technology best practices.
- Work with development, architecture, and implementation teams to define solution requirements.
- Evaluate existing IT environments and identify opportunities for technology improvements.
- Recommend appropriate tools, platforms, and technical approaches to meet client objectives.
- Conduct client meetings, technical workshops, and solution presentations.
- Support consulting engagements and ensure proposed solutions align with business and technical expectations.
Required Skills & Experience
- 10+ years of experience in IT consulting or technology consulting.
- Strong ServiceNow platform knowledge and consulting experience.
- Experience identifying and developing technology solutions based on client requirements.
- Strong understanding of IT solution design and technical consulting practices.
- Experience preparing technical proposals and delivery plans.
- Excellent client-facing, communication, and stakeholder management skills.
- Ability to translate business requirements into practical technical solutions.
- Experience working with cross-functional technical and business teams.
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