Global SaaS Support Specialist – Hospitality Focus
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Lightspeed Commerce, Inc. is seeking a part of its Support team to assist hospitality customers with a wide range of requests, from education to hardware/software investigations.
You will work with a global, multi-language team across APAC, EMEA and NOAM to troubleshoot and resolve issues, documenting interactions and escalating as needed. The role requires strong communication in German and English, flexibility with shifts (including weekends), and a customer-first mindset in a fast-paced SaaS
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