Quality and Operations Manager

Location

At our facility in Zeebrugge, Koggenstraat. Occasional travel (up to a maximum of 10% of the time) to our factories in France, Germany, India or the US may be required.

Job Description

Safety and Environment

• Comply with safety and environmental guidelines.
• Report any identified hazards in the workplace.
• Ensure an organization, in terms of skills and resources, capable of addressing MILE's production and quality challenges.
• Drive the skills development of teams and manage employee progression (motivation, training, human resources management).
• Supervise Quality controllers and workshop technicians.
• Guarantee production and quality processes as well as the specific features of MILE's activities.
• Keep generic instructions, process and activity sheets up to date and ensure operational control and through KPIs.
• Manage the operational communications with our service partner (Daily & weekly meetings)

Quality Follow-up and Supplier Relations

• Lead weekly and monthly meetings with production sites (USA and India).
• Provide leadership for the quality team.
• Manage, Identify and track supplier (internal and external) non-conformities (parts and machines), record them in the ERP and dedicated portal, and supervise associated quality actions.
• Actively propose and implement improvement initiatives.
• Adopt the perspective of the customer or supplier to optimize overall quality of the machines.
• Manage quality campaigns to ensure machine conformity.
• Coordinate the IV procedure.
• Prepare for factory quality alignment meetings.
• Work closely with the mechanics team to draft monthly quality reports for our plant and prepare CSC meetings.
• Manage machine inventory and warehouse inventory level tracking.
• Follow the production and machine adaptation

Language Skills

• French: Essential for internal communication.
• Dutch: Required for daily operations.
• English: Required for factory communications.

Profile

• Master's degree (5 years) in Quality
• Minimum 5/10 years of experience in a similar position
• Management of IT tools
• Knowledge of Quality and Logistics flows
• Knowledge of the industrial process
• Position based in Perwez with occasional international business travel to the various Manitou sites.