Account Manager

About FPS

At FPS, Flexible Packaging Solutions, 3,500 colleagues across 19 countries work together to create flexible packaging solutions that protect products people rely on every day, from food to pharmaceuticals.

Our global workforce brings together 31 nationalities and four generations, combining different perspectives, experiences and ideas across our organization. Women represent 51% of our colleagues, and we are proud to be Great Place to Work Certified in every country where certification is eligible.

Across 13 production plants and 22 sales locations, we produce FIBCs (Big Bags), container liners and other sustainable packaging solutions for customers around the world.

Sustainability is an important part of how we operate. Our EcoVadis Platinum rating places FPS among the top 1% of companies worldwide for sustainability performance.

Our impact also reaches beyond our business. Through our WaterSafe program, we have supported around 4.3 million people in gaining access to clean water.

At FPS, you will have the opportunity to grow through real projects, meaningful feedback and the freedom to bring new ideas to life.

Come as you are. Grow with purpose. Join FPS.

Winning a customer is great. Keeping them for years is real art.

You’ve already built up plenty of experience in B2B sales. You know that winning over an industrial customer takes more than a great presentation. It takes someone who understands their production processes, is honest about what can and cannot be done, and is there when things get challenging. You get a real buzz from winning new projects, but just as much satisfaction from customers who continue to choose you year after year.

If this sounds like you, we are looking for you as our Account Manager for FPS Benelux. This position has become available following an internal promotion. At FPS, we create opportunities for our people to grow.

FPS Benelux operates from two offices: Izegem (Belgium) and Amstelveen (the Netherlands), which is also the headquarters of FPS Global. Our Belgian and Dutch colleagues work together as one team, with short communication lines and a straightforward, no-nonsense approach.

Your role

You will be responsible for growing your own customer portfolio, with a primary focus on Flanders and a broader view of the entire Benelux region. You will report directly to the Commercial Director Benelux.

Our customer service and logistics teams take care of day-to-day order management, allowing you to focus your energy on what really makes the difference: winning business, securing customer relationships and driving FPS's growth across the Benelux.

Your key responsibilities

• Winning new customers: You actively prospect, proactively approach companies that are not yet customers and guide projects all the way through to securing the business. These are often longer sales processes involving filling trials, multiple stakeholders and extended sales cycles.
• Growing existing accounts: You know your customers inside out, from production and purchasing to logistics and quality. You identify opportunities for new applications, creating additional value and increasing our market share.
• Negotiating and closing deals: You manage your pricing and contracts, prepare tenders and quotations with the support of your director, and close deals that create value for both parties.
• Planning and follow-up: You develop account plans, maintain your sales pipeline and forecasts, and make adjustments based on figures and concrete data rather than gut feeling.
• Taking ownership of customer relationships: When something goes wrong, such as a complaint or delayed delivery, you remain the customer's main point of contact and work together with customer service, quality and production to find a solution.
• Working together as One FPS: You collaborate closely with our CSR team, logistics, quality, R&D, production and Global Key Account team. You also bring market insights and new ideas back into the organization.

Who are you?

• For us, a great Account Manager starts with the right mindset. Knowledge can be learned; character cannot. That's why we start here:
• You are ambitious and driven. You want to grow, both in terms of results and knowledge. When a customer or a deal needs your attention, you are willing to go the extra mile.
• You never give up. To you, a “no” simply means “not yet”. You follow up consistently and methodically, and setbacks don't throw you off course.
• You are pragmatic and hands‑on. You have both feet firmly on the ground, understand the realities of supplier‑customer relationships and never promise anything we cannot deliver.
• You know how to per