Team Coordinator — Software Releases and Documentation for NATO with security clearance
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Engineering teams run on the things nobody sees: the change paperwork that gets filed on time, the mailbox where nothing goes unanswered, the portal that actually holds the current version. A multinational defence organisation is looking for the person who owns all of that for a security engineering team.
What you would be doing
- Following vendor releases, then downloading, packaging and archiving them with the guides, release notes and change logs that belong beside them.
- Raising internal change requests and carrying the approval and compliance paperwork through to the end.
- Running the team's shared mailbox: tracking what is open, chasing the engineer who has not replied, sending the reminder, and keeping the closure status visible.
- Keeping the team's web portal current — replacing superseded material, publishing new releases, and checking a package is complete before it goes up.
- Making sure the lab reflects the approved versions and the configuration the engineers asked for, and tracking where lab and production have drifted apart.
- Following changes after they land: the post-change report, the analysis in Excel, and a short structured summary that tells the engineers what to correct.
- Writing down procedures and workflows, taking minutes, tracking actions, and keeping the documentation repository in a state where the next person can find things.
- General support around the team: spreadsheets and reporting inputs, onboarding newcomers, visitor logistics and room bookings.
What you would bring
- Several years working inside a document management system, and the same again with SharePoint content.
- Confident daily use of Office and Acrobat, with real depth in Outlook — shared calendars, tasks and the discipline that goes with them.
- Statistical work in Excel: filtering, grouping and reading a trend rather than a row.
- Organisation and follow-up as a habit, an eye for detail in documents, and the tact to chase a busy engineer without friction.
- Proactive communication across technical and non-technical people alike.
- Nice to have: familiarity with allied procedures and forms, a grounding in cyber security concepts, project management exposure, and certifications such as TOGAF, ArchiMate or ITIL.
Extensions are offered where the work goes well. Applications are reviewed as they arrive.
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