Business Analyst Expert – Cards

Joining Davidson not only means joining a group of 3,000 consultants in 6 countries and 2 continents, but also joining a company that has been voted a Great Place To Work France and Europe by its employees for no less than 4 years, as well as one of the largest B Corps in France, named Best in the World in the “employees” category in 2022 (“B Corps” form a community of companies that have decided not to be the best in the world but the best FOR the world).

Because our development is based on strong principles:

• Deep respect for all our stakeholders: consultants, customers and suppliers. Because if work “can’t buy you happiness”, it can however cause unhappiness. Therefore, we are committed to listening and acting honestly.
• Equal opportunities in the processing of our applications and in the career management of our employees. We believe in a workplace where gender equality, inclusion and diversity are the norm.
• A minimal environmental impact and a maximum societal impact. That’s why, beyond the work you’ll be carrying out, you’ll also be able to contribute to projects that Davidson supports: international solidarity work (with Planète Urgence), volunteering with charities (each Davidsonian has 3 days a year to work with them), supporting students from underprivileged backgrounds (with Article 1), investing in startups developing innovative solutions, collective and individual actions to reduce our carbon footprint, etc.
• Adhocratic management based on the implementation of the principles of “horizontal company” and “tribal management”. One important detail on this last point: well-being at work is a luxury that we must be able to grant ourselves by being a “solid” company. For Davidsonians, this means combining initiative, commitment and professionalism. Because “talent without work is nothing”. And it encourages us to recruit .. who are better than us..

We encourage applications from people with disabilities, and we are committed to meeting their specific needs in the best possible way.

Profile / Mission

Our client, a major bank in Belgium, is strengthening its Cards team. You will join an agile squad in charge of improving card products and services, and of integrating new payment methods (e.g. Wero, Apple Pay), working as the link between business stakeholders and IT.

Your responsibilities

• Analyse issues and propose improvements to card products and services
• Analyse and evaluate change requests
• Identify solutions with your squad colleagues and assess the different options
• Write business requirements and acceptance criteria
• Act as the interface with stakeholders and bridge business needs with IT
• Define the business scope, target operating model and interfaces (business and IT)
• Follow up the implementation of changes, including Business Acceptance Testing (BAT)

Required Skills

Must have

• At least 6 years of relevant experience, including experience as a Business Analyst in a cards environment
• Business expertise in cards and related services (products, processes…)
• Knowledge of the cards industry, especially in Belgium (players, trends)
• Ability to understand and communicate on complex business topics and their link with IT
• Master’s degree in Business Management or equivalent experience

Nice to have

• Experience in project management and/or as Product Owner in a cards business
• Experience with agile methodology
• Knowledge of cards technology and architecture
• Knowledge of other payment methods (Wero, Apple Pay…)

Languages

• English Strong written and spoken skills – required
• French Good spoken skills – recommended
• Dutch Spoken skills – a plus

Soft Skills

• Client-oriented
• Comfortable with all stakeholders, including senior management
• Analytical and conceptual thinking
• Critical mindset
• Negotiation and persuasion
• Structured and detail-oriented
• Autonomous
• Problem-solver
• Open to change
• Team player

Description of the segment's business

Back Office

Working in Davidson’s Administration and Finance Division means being an integral part of the company’s life cycle. You’ll be part of a calm working environment that values employee well-being and will demonstrate a keen talent for service, high standards and unfailing pragmatism.

Being an admin at Davidson means:

• You absolutely need to have a «business partner» mindset, regardless of which department you’re with
• You need to be intellectually mobile, capable of surprising and making suggestions, and (very) familiar with using digital tools, as Davidson would rather have something