Product Manager

Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is shaping the future of communications and digital identity.

Our mission is simple : to enable seamless global connectivity and trusted engagements that power the world's interactions.

Together, our solutions fuel innovation across the world's largest companies and emerging brands. With a truly global reach, we enable businesses to create engaging customer experiences while integrating fraud protection across the entire lifecycle.

Our portfolio covers global voice, messaging and data connectivity, alongside 5G and IoT solutions. It also includes digital identity, verification and CPaaS platforms for personalised, omnichannel engagement. Through these capabilities, we help businesses and communities stay connected, secure and ready to grow.

Today, we reach more than 5 billion subscribers, secure over 180 billion transactions every year, and connect more than 1 000 destinations worldwide — delivering on our commitment to connect, protect and engage everywhere.

Key highlights

• Powering more than 13 billion digital communications every month
• Supporting over 3,500 active customers through a presence in 50+ global offices across 100+ countries
• Managing 50% of global roaming data traffic and connecting 150 million IoT devices
• Driving innovation in 5G, private networks and IoT, reinforcing our position in next-generation communications

Join Proximus Global and help shape the next generation of telecom fraud prevention and analytics.

Founded in 2013, 365squared develops fraud prevention, revenue assurance and data analytics solutions for mobile network operators worldwide. After joining Route Mobile Group in 2017, 365squared is today part of the broader Proximus Global ecosystem, bringing together the strengths of BICS, Telesign and Route Mobile across connectivity, digital identity and communications. The PXG positioning is consistent with the official Proximus Global Boilerplate.docx.

At 365squared, we use real‑time analytics and AI/ML to help operators identify evolving threats, protect their networks and turn complex data into actionable intelligence.

We’re now looking for a Senior Product Manager to join the 365squared team and take end‑to‑end ownership of key products across our fraud and data insights portfolio. This is an individual‑contributor role for someone with deep telecom fraud expertise, strong product judgement and the confidence to set direction, engage senior customers and partners, and turn market needs into commercially successful products.

Please note: This position is offered on a permanent contract and is not open to freelance arrangements. The role follows a hybrid working model, with 2 to 3 days per week in the office.

About The Role

You will own the full product lifecycle for 365squared's voice fraud analytics portfolio, commencing with a full refresh and upgrade of the current voice anti‑fraud solution, and extending to future fraud and data monetisation solutions, including convergence to SMS and other communication channels. This includes translating deep domain expertise into deliverable analytics definitions (PRDs), building the commercial and go‑to‑market case, and enabling Sales and Operations to sell and support the product independently.

You will also act as the senior product authority on customer bids and RFPs, and as a thought leader on the fraud landscape, providing expertise on emerging threats, competitor moves and regulatory change that will shape the roadmap.

Key Responsibilities

• Product Strategy & Vision
• Own the product vision and strategy for the fraud analytics portfolio, defining scope and differentiation based on detailed knowledge of operator pain points, competitor solutions and market trends.
• Define the product roadmap, prioritising features and new fraud use cases based on customer value, technical feasibility and commercial return.
• Act as the internal authority on the evolving global fraud landscape, proactively identifying new threat vectors (beyond current scope, e.g. new GSMA‑classified fraud types) and building the case for their inclusion in the roadmap.
• Champion a customer and commercially focused product approach across the business.
• Own the AI/ML strategy for your portfolio, maintaining a current and high level understanding of how AI, including Gen‑AI, Native‑AI and LLMs, is being applied across fraud detection, analyst tools and customer‑facing products. You will be tasked with applying your knowledge into a product roadmap with AI as a true differentiator.
• New Product: Analytics & Technical Product Definition
• Own from ideation the end‑to‑end process to deliver a new voice anti‑fraud solution to address curren