Technical Help-deskOperator
Enregistrez cette offre et organisez votre recherche
Créez un compte gratuit pour enregistrer des offres d'emploi, créer des alertes et revenir à cette liste depuis votre tableau de bord.
En continuant, vous acceptez nos Conditions d’utilisation & Politique de confidentialité.
En tant que Technical Helpdesk Operator, vous travaillez depuis les bureaux de Forest et Bruxelles, au sein d'une équipe de collègues motivés, afin d'apporter un support aux utilisateurs internes et externes.
Vos responsabilités
- Assurer l'assistance, le conseil et répondre aux questions techniques des dépanneurs lors de leurs interventions sur le terrain.
- Rédiger et publier des conseils et astuces techniques sur base des informations recueillies.
- Traiter les questions techniques des clients.
- Résoudre à distance les pannes techniques simples, par téléphone ou via d'autres moyens de communication. Cette approche permet d'éviter que les clients ne doivent attendre l'intervention d'un technicien sur place.
- Gérer les appels entrants concernant les questions ou problèmes rencontrés par les clients avec les bornes de recharge pour véhicules électriques et fournir le support adéquat.
- Assurer le suivi administratif des dossiers techniques.
- Élaborer des études de cas portant sur les nouveaux véhicules.
- S'intéresser à l'innovation, à la gestion de projets liés aux nouvelles technologies et participer au développement de projets techniques.
-
Technical Help-deskOperator
Il y a 18 heures
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Adecco Temps plein 35 000 € - 52 000 € ContratVos responsabilitésAssurer l’assistance, le conseil et répondre aux questions techniques des dépanneurs lors de leurs interventions sur le terrain.Rédiger et publier des conseils et astuces techniques sur base des informations recueillies.Traiter les questions techniques des clients.Résoudre à distance les pannes techniques simples, par téléphone...
-
Technical Account Manager
Il y a 2 jours
Brussel, Brussel-Hoofdstad, Belgique Fortinet Inc. Temps plein 65 000 € - 90 000 € ContratJob DescriptionWould you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers. As Technical Account...
-
Technical Account Manager
Il y a 2 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Perception Point Temps plein 60 000 € - 90 000 € ContratWould you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers.As Technical Account Manager you will...
-
Technical Analyst | APIs
Il y a 18 heures
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Projective Talent | Part of Projective Group Temps plein 58 000 € - 78 000 € ContratAre you a Technical Analyst, Analyst-Developer or integration-focused professional who enjoys solving complex technical challenges and translating requirements into robust solutions? Join a highly technical API team where APIs, integrations and AI-assisted software delivery play a central role. You'll work at the intersection of business requirements, system...
-
Technical Account Manager
Il y a 2 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Fortinet, Inc. Temps plein 60 000 € - 90 000 € ContratWould you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as primary technical advisor for key enterprise customers. As Technical Account Manager you will...
-
Technical Analyst
Il y a 18 heures
Brussel, Brussel-Hoofdstad, Belgique Expleo Group Temps plein 70 000 € - 95 000 € ContratOverviewExpleo is a trusted partner for your innovation journey. As a global engineering, technology and consulting service provider, we are ideally positioned to help you achieve your ambitions and future-proof your business. With a smart blend of bold thinking and reliable execution, we’re able to fast-track innovation through each step of your value...
-
Technical Manager Roofing Europe
Il y a 18 heures
Brussel, Brussel-Hoofdstad, Belgique Owens Corning Temps plein 90 000 € - 120 000 € ContratLocation: Hybrid in Netherlands, Germany, Belgium About The Position Are you passionate about shaping the future of flat roofing solutions across Europe? At Owens Corning, we are looking for a Technical Manager Roofing Europe who will play a pivotal role in defining and growing our Roofing System Components portfolio. This is a highly visible position at the...
-
Technical Expert Brussels
Il y a 2 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Airzone Temps plein 55 000 € - 75 000 € Contrat## Technical Expert BrusselsApply: Remote - Belgium: Full time: Posted Yesterday****Who are we?******AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry. JOIN THE SMART COMFORT REVOLUTION!****At AIRZONE, we're...
-
Technical & Functional Analyst
Il y a 3 jours
Brussel Hoofdstad, Brussel Hoofdstad, Belgique Capco Group Temps plein 70 000 € - 90 000 € ContratCapco is a global business and technology consultancy specializing in financial services. We work with leading financial institutions to solve complex business challenges, modernize technology and deliver meaningful change. At Capco, you will join a collaborative and entrepreneurial environment where you can grow your expertise and make an impact.About the...
-
Technical Recruiter
Il y a 4 jours
Brussel, Brussel-Hoofdstad, Belgique Capgemini Temps plein 45 000 € - 60 000 € ContratAbout CapgeminiCapgemini is a global leader in consulting, technology services, and digital transformation. We help organizations accelerate their business transformation through innovation, technology, and talented people. We are seeking a motivated and experienced Technical Recruiter to join our Talent Acquisition team in Diegem, Belgium, and support the...