Solutions Area Director Datacenter

Solutions Area Director Datacenter & Cloud BENE

Location: BEL - Zaventem | Job-ID: 221083 | Contract type: | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

The Solutions Area Director Datacenter & Cloud BENE will run the solutions business driving the pipeline of complex datacenter & cloud infrastructure solutions supported by professional services.

In this role you will be responsible for a growing and profitable turnover of the Datacenter & Cloud solutions portfolio and support the Solution Sales team in the acquisition of new customers and generating growth of revenues of existing customers.

What you will do

• You will have direct management of a team of Solution Sales Specialists and Solution Architects in Belgium and the Netherlands. Working closely with the Sales Directors and Client Directors BENE, you will ensure your team provides end-to-end ownership to qualified opportunities.
• Your leadership will be crucial in creating an environment where teamwork thrives, and initiatives are aligned with overall business objectives
• Achieve quarterly and annual sales and revenue targets, budget and target responsibility
• Provide accurate forecasting and key performance indicators to the Director Solutions BENE
• You stay updated on industry trends and client needs, enabling you to develop innovative solutions that align with Computacenter’s strategic goals
• Maintain strategic contact with our vendors in cooperation with vendor management
• By strategically planning your workdays and focusing on key priorities, you can effectively lead your team and manage your responsibilities in the Belgium & The Netherlands region
• In this role you will report directly to the Director Solutions BENE

Commercial Management 25%

• Build a detailed understanding of the infrastructure Datacenter services market, frameworks, competitor landscape to determine key growth areas
• Support campaigns, adherence to sales methodology and communication with all stakeholders to win the deal
• Have regular business reviews with the Solution Sales Team and drive strategic actions to grow the pipeline and close opportunities
• Manage key customer stakeholders to transact complex solution sales that maximise profit and customer value

Team Management 20%

• Inspire your team to deliver customer value and maximise profitability
• Provide inspirational leadership, supporting the team in successful customer delivery
• Leadership and motivation, coaching and mentoring feedback, and support of your team to develop and drive behavior and performance

Customer Service Outcome 15%

• Work with strategic customers and internal service providers to deliver high customer satisfaction
• Overall accountability for the success of professional services-led customer engagements
• Develop the organisation and processes to drive effectiveness and efficiency in delivery
• Provide governance, stakeholder management and escalation support for strategic customer issues

Reporting 10%

• Report forecast and strategy to the Director Solutions BENE
• Ensure accuracy of forecasting and sales process for business area
• Monitor and guard the Computacenter strategy and vision
• Regular engagement and meetings with BENE key infrastructure vendors’ executives
• Support Marketing relevant for BENE Solutions

Proposition Development 10%

• Drive the development of your specific solution area as defined and agreed within the Group strategy
• Engage with internal service providers to ensure awareness of business strategy and propositions and ensure a plan exists to create necessary skills and capabilities

Your profile

Your extensive experience and skills position you well for the Solutions Area Director Datacenter & Cloud Belgium and the Netherlands role:

• With over 10 years’ relevant experience in IT solutions and professional services sales environment for datacenter & cloud infrastructure transformation.
• Management and coaching of the Solution Sales Specialists and Solution Architects to drive the qualified solutions pipeline.
• In-depth knowledge of the infrastructure services market, with a strong partner network (Dell EMC, Cisco, VMware, HPE, Lenovo, Palo Alto and Microsoft and others)
• Experience in sales enablement and broad P&L responsibility
• Experience in people and team management
• Focused on customer satisfaction with a drive to continuous improvement
• Strong management and leadership skills
• Excellent communication, interpersonal and presentation skills
• Stress resilient and result driven
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