Network Consultant
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Wij maken zakelijke communicatie zo eenvoudig mogelijk voor medewerkers en klanten, vandaag en morgen. Wij bieden kleine en grote bedrijven een modern all-in-one communicatieplatform voor spraak, chat en video, aangevuld met geavanceerde networking- en securityoplossingen. Vandaag gebruiken al meer dan 5 miljoen gebruikers in Europa onze tools om te communiceren, samen te werken en uitstekende klantendienst te leveren. Maar wij blijven niet stilstaan. Onze markt evolueert en Dstny groeit mee.
Door onze duurzame groei zoeken we voortdurend enthousiaste mensen om ons team te versterken. Wat krijg je in ruil? Een fantastische, vernieuwde werkplek, fijne collega’s, de mogelijkheid om van thuis uit te werken, team building activiteiten en bedrijfsevents, sterke klanten en nog veel meer. Klinkt dat goed Lees dan verder en wie weet start jij binnenkort aan jouw nieuwe Dstny avontuur.
Als Jr Network Engineer bij Dstny BE werk je binnen het Delivery team. Je configureert en zet klant- en backboneapparatuur op, zodat alles van start tot oplevering vlot en correct verloopt.
Wat je doet
- Je behandelt configuratie-aanvragen van project managers en UC project consultants.
- Je ondersteunt techniekers on-site wanneer ze technische uitdagingen tegenkomen.
- Je bereidt alle nodige technische preconfiguraties voor klantinstallaties voor.
- Je treedt op als technisch consultant in klantgerichte projecten en werkt nauw samen met de Project Manager om de technische scope op te leveren.
- Je ondersteunt onze field engineers tijdens installaties en lost technische problemen op wanneer die zich voordoen.
- Je denkt proactief mee over het optimaliseren en bijsturen van procedures en processen binnen het delivery team.
- Je geeft training en coaching aan teamleden binnen het delivery team.
- Je maakt en onderhoudt correcte technische documentatie zodat iedereen met dezelfde informatie werkt.
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