Czech & Polish Speaking Customer Advisor

Il y a 3 jours

OostVlaanderen, Oost-Vlaanderen, Belgique Ecolab Temps plein 42 000 € - 62 000 €/an

Responsibilities

  • Oversee high-priority incoming inquiries across phone networks and digital lines.
  • Deconstruct intricate service issues and supply chain hurdles.
  • Work with Sales, Logistics, and Engineering teams to promote operational speed.
  • Champion a highly respected automotive engineering brand.

Requirements

  • Absolute native or near-native command of both Czech and Polish (verbal and written) is mandatory.
  • Minimum proficiency level of B2 (Upper-Intermediate) in English.
  • Proven capacity to remain calm and client-focused during peak operational traffic.
  • Comfort working inside complex software applications.
  • Total readiness to work within a 24/7 rotating shift framework.

Soft Skills

  • Calm Under Pressure
  • Client-Focused