Enterprise SaaS Support Specialist

Il y a 3 jours

Belgique Causeway Technologies Temps plein 40 000 € - 55 000 € Contrat

Causeway Technologies in Belgium is seeking a Customer Support Specialist to provide outstanding service to our Enterprise and SMB customers. This hybrid role in Braine-l’Alleud focuses on resolving issues via chat, email and phone, while collaborating with Product and Development teams to improve the product and support content.

You will master Intercom, Aircall and JIRA, help customers maximise value from our software, and contribute to continuous improvement across the support organisation.