Senior Key Account Manager

Senior Key Account Manager / Business Development Manager Biometrics

• Full-time

At SGS, you can choose.

First of all, out of our various vacancies. However, SGS also gives you another choice. Do you choose to expand or enrich? We are not only looking for colleagues who can go in to depths of their discipline. We are equally as much looking for colleagues who we call ‘connectors’, people who can connect our diversity to our services. To each other. And this way, enrich our business.

SGS is the world’s leading inspection, verification, testing and certification company. We’re also the benchmark worldwide for quality and integrity. And that makes us very proud. This can only happen thanks to more than 90 000 colleagues worldwide, with 1650 employees in Belgium only. Our employees give 110% of themselves every day, divided over all expertises, branches and cultures. Our coworkers build their own way inside the company, the services and the expertise.

SGS Pharma carries out all type of services for pharmaceutical and biotechnology companies, from coordination and running of clinical trials with new molecules or techniques in human beings, to support and consultancy on post marketing registration activities. SGS Pharma has also expertise in the quality control of pharmaceuticals.

In the spirit of continued growth and to help improve our business, we are currently looking for a Senior Key Account Manager / Business Development Manager Biometrics

As a Senior Key Account Manager / Business Development Manager, you will be responsible for developing strategic relationships and driving sustainable business growth within our Clinical Research business, with a particular focus on Biometrics.

You will combine new business development (“hunting”) with strategic account management, identifying new opportunities, expanding existing relationships and positioning our Biometrics capabilities across the clinical development lifecycle.

Your responsibilities

• Identify, develop and win new strategic accounts within the pharmaceutical and biotechnology industry, building relationships from initial prospecting through to contract award.
• Own and develop a portfolio of key accounts, establishing account strategies, identifying growth opportunities and increasing share of wallet.
• Build and maintain strong, multi-level relationships with key decision-makers, including Clinical Operations, Biometrics, Data Management, Statistics, Procurement and R&D stakeholders.
• Develop a deep understanding of customer strategies, pipelines and outsourcing models to anticipate needs and position relevant SGS solutions proactively.
• Drive new opportunities and expansion within existing accounts,
• Lead strategic customer engagements, RFPs, negotiations and commercial discussions through to successful contract closure.
• Develop and execute account plans and business development strategies, including target identification, opportunity qualification, pipeline development and revenue forecasting.
• Actively build your network through industry events, conferences, professional networks and targeted business development activities.
• Work closely with internal Clinical Research, Biometrics and commercial teams to develop tailored solutions and competitive value propositions.
• Act as the voice of the customer internally, ensuring customer priorities are understood and reflected in proposals, delivery models and commercial strategies.
• Establish strong internal stakeholder relationships and coordinate cross-functional teams around strategic opportunities and key accounts.
• Maintain a high level of market intelligence, including competitor activity, outsourcing trends, pricing and customer priorities.
• Ensure accurate and proactive management of opportunities, account plans and customer intelligence in the CRM system.
• Contribute to the development of the Biometrics commercial strategy and identify new market segments, services and partnership opportunities.

Your profile

• You hold a bachelor’s or master’s degree in Life Sciences, Business or an equivalent field.
• You have a 8+ years of relevant commercial experience in the pharmaceutical, biotechnology, clinical research or CRO industry, ideally combining new business development and strategic account management.
• You have a proven track record of winning new business and growing strategic accounts, preferably within CRO, Biometrics, Data Management, Biostatistics or related clinical development services.
• You have a strong understanding of the clinical drug development process and the role of Biometrics throughout clinical development.
• You are commercially