Customer Service Fashion Spanish/Italian

The company is Belgian and operates from Brussels. They are active in the (sustainable) fashion industry and are having beautiful projects on international level.

Jobomschrijving

As a Customer Service Spain/Italy you will have following responsibilities:

• Responding to customer inquiries via phone and email in Spanish, Italian and English
• Providing detailed information about products and services
• Processing orders and ensuring accurate data entry
• Resolving customer complaints in a timely and effective manner
• Collaborating with internal teams to address customer needs
• Monitoring and following up on delivery statuses
• Maintaining up-to-date customer records and documentation
• Ensuring a high level of customer satisfaction at all times