Senior SIAM Service Delivery Manager

Il y a 3 jours

Brussel, Brussel-Hoofdstad, Belgique Rhox Temps plein 90 000 € - 130 000 € Contrat

Rhox in Belgium seeks a Senior Service Delivery Manager to lead IT service delivery in a complex, multi-provider setup, applying ITIL and SIAM governance. The role focuses on coordinating providers across the service lifecycle and driving performance improvements.

You will monitor KPIs, SLAs, risks and incidents, lead service reviews, and ensure effective change and problem management while aligning with government context requirements. Proficiency in FR/EN/NL is expected.