Fraud Analyst

We are a financial institution offering a wide range of services, including card payment processing and issuing, bank payment processing, anti-money laundering and anti-fraud services. We hold an Electronic Money licence, and are regulated by the National Bank of Belgium.

PPS EU is the subsidiary of Paytech, a company based in the UK.

More information can be found on: https://paytech.edenred.com/ppseu

The opportunity

A hands-on entry point into fraud operations and financial crime within a regulated European payments environment. Edenred PayTech is part of Edenred Group; it provides payment and compliance services to Edenred and to fintech partners.

As a Fraud Analyst, you will therefore work mainly with fintech partners, third-party banks and competent authorities The focus is on fraud cases, evidence, partner coordination, regulatory requests and accurate case handling.

What you'll do

• Manage incoming fraud recalls and related cases, applying established controls and protective measures.
• Handle Requests for Information from police, judicial and other competent authorities from receipt through final response.
• Check that information received is complete, relevant and aligned with the request before submitting the response.
• Maintain accurate records, follow up outstanding actions and elevate unusual or sensitive situations when needed.
• Support internal suspicious activity referral steps where required and flag recurring operational issues or improvement opportunities.

What you'll gain

• Practical exposure to fraud operations, financial crime and regulated payment services.
• Direct experience working with fintech partners, third-party financial institutions and competent authorities, without a frontline customer-service role.
• A strong understanding of fraud case management from identification through resolution.
• Exposure to process automation and continuous improvement.
• As your experience develops, opportunities to contribute progressively to fraud analysis, reporting, process improvement and broader fraud-risk activities.

What we're looking for

• Strong attention to detail, good analytical skills and a structured way of working.
• Good written communication skills and the ability to spot missing or inconsistent information.
• Able to work independently on standard cases and recognise when escalation is needed.
• Fluent French or Dutch and very good working knowledge of English.
• Good working knowledge of Microsoft Office, particularly Excel. Familiarity with VBA, macros or process automation is a plus, but not required.

Experience

Previous experience in fraud, financial crime, banking operations, payments, compliance or a similar operational environment is an advantage, but is not essential. The role is suitable for a junior profile who wants to build expertise in fraud and financial crime within a regulated fintech environment.