Outbound Transportation Analyst
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Responsibilities
- Coordinate and optimize outbound transportation operations across assigned distribution centers, ensuring reliable, compliant, and cost‑effective parcel transportation services.
- Collaborate closely with transportation providers, distribution center operations, and supply chain partners to drive operational excellence, continuous improvement, and customer service performance.
- Ensure reliable day‑to‑day transportation execution with a focus on speed, quality, compliance, and customer service.
- Monitor transportation performance and implement corrective actions with carriers and supply chain partners when required.
- Lead Carrier Operational Performance Reviews to ensure service level achievement, drive corrective actions, and identify optimization opportunities.
- Identify opportunities for business process harmonization and continuous improvement across transportation operations.
- Provide analytical and project management support for operational and financial improvement initiatives, including carrier changes, lane implementations, transportation mode shifts, and order profile optimization.
- Lead shipment complaint and claims management processes while driving systemic improvements to eliminate recurring defects and enhance transportation performance.
Requirements
- BSC Degree in Logistics/Transportation, Technology, or a related field.
- 3–5 years experience.
- High attention to detail combined with a sense of urgency and ability to prioritize tasks and organization skills.
- Excellent verbal and written communication skills, with the ability to effectively collaborate with internal and external stakeholders.
- Successful track record of developing and implementing projects and business solutions.
- Ability to work in a highly complex environment.
- Demonstrated capacity for continuous improvement and innovation in logistics/transportation processes.
- Lean certification is a plus.
- Capable of adapting and prioritizing responsibilities to provide flexibility.
- IT literacy (good with Excel – other databases, such as Access, Oracle is a plus).
- Business fluency in English and fluency in additional European languages is a plus.
Core Competencies
Demonstrates expertise in coordinating and optimizing transportation operations, ensuring compliance and cost-effectiveness while driving continuous improvement and operational excellence. Proficient in project management and analytical support for logistics initiatives, with a strong focus on customer service and performance metrics.
Hard Skills
- Transportation Optimization
- Performance Monitoring
- Analytical Support
- Business Process Harmonization
- Claims Management
Soft Skills
- Attention to Detail
- Communication Skills
- Collaboration
- Organizational Skills
- Adaptability
Certifications & Qualifications
- Lean Certification
Industry Keywords
- Outbound Transportation
- Supply Chain Management
- Operational Excellence
- Customer Service Performance
- Carrier Management
Tools & Technologies
- Excel
- Access
- Oracle
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