Technical Business Consultant – OSS
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Our client, a leading organization in the telecommunications sector, is looking for a Technical Business Consultant to join their technical order fulfillment team. The role focuses on maximizing business value by translating complex needs into concepts and future-proof solutions for provisioning and inventory landscapes. This position acts as a bridge between business stakeholders and technology partners to support large-scale transformation initiatives.
Responsibilities
- Translate business needs into clear technical documentation for external delivery partners.
- Perform requirements and impact analysis on existing processes, systems, and tools.
- Develop conceptual solution designs and evaluate innovative approaches for infrastructure projects.
- Define acceptance criteria and validate end-to-end solutions to ensure technical alignment.
- Provide strategic input for roadmaps and business cases to support decision-making.
- Collaborate closely with internal teams and external partners throughout the project lifecycle.
- Ensure high-quality implementation by supporting change management and maintaining documentation.
Requirements
- 5+ years of experience as a Technical Business Consultant or Functional Analyst.
- Strong expertise in process modelling and process management.
- Proven experience with Netcracker products.
- Proficiency in SOAP and REST, including API documentation using Swagger.
- Experience working with both COTS and custom-built applications within OSS environments.
- Excellent analytical and conceptual thinking skills.
- Strong communication and stakeholder management abilities.
- Ability to work effectively within complex team dynamics.
- You are fluent in English.
Nice to Haves
- Knowledge of GCP.
- Experience in OSS/BSS or network provisioning within the telecom industry.
- Experience working with offshore teams.
- Knowledge of Dutch.
Offer
- Start date: ASAP
- Duration: until 31/12/2026 with possible extensions.
- Work regime: Full-time
- Location: Mechelen
- Working model: Hybrid (Minimum 3 days/week onsite, including Monday and Thursday)
- Contract: open to both permanent employees and freelancers
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