Field Service Engineer – Electromechanics

Artemys is a Belgian company offering recruitment services to major technical players in the fields of energy efficiency, renewable energy, sustainable development, and the circular economy.

For one of our clients – an international player and a leading global manufacturer of electric devices, with a strong commitment to sustainability and the digital energy management transition – we are looking for a Field Service Engineer – Electromechanics who will be responsible for installing, inspecting, commissioning, maintaining, troubleshooting, and repairing medium-voltage switchgear products and components.

JOB DESCRIPTION

As a Field Service Engineer – Electromechanics, you will have a hands-on field role, and you will be in charge of installing, troubleshooting, commissioning, maintaining, retrofitting, and repairing medium- and low-voltage switchgear equipment and components installed at client sites, in diverse technical and technological environments. In addition, you will provide full technical support to the clients. Most importantly, you will be continuously trained through numerous online courses and on-the-job training.

Key tasks:

• Attend and follow multiple training sessions designed to help you gradually assume and perform your tasks within your hands-on role as a field technician
• At the same time, continuously upskill in order to be able to provide technical support and educate clients on products and services offered
• Develop and maintain a broad understanding of the company’s product and service offering
• Perform installation, inspection, commissioning, troubleshooting, and repairs across the medium-voltage and low-voltage product range
• Perform preventive and corrective, both scheduled and unscheduled, maintenance on the equipment
• Perform basic audits of clients’ electrical equipment and systems, as well as technical tests, adjustments, and diagnostics
• Perform your work independently or within a team, according to your level of experience; depending on the level of complexity of the intervention, you will always have the support of a product specialist or a more senior field specialist to help you upskill or assist in resolving a possible technical issue
• Analyse malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues
• Advise clients on best practices, new services, and upgrade opportunities, as well as on possible issues and ways to solve them efficiently
• Communicate regularly with the Planning Coordinator for the smooth execution of interventions
• Provide timely reports and perform administrative tasks as required
• Respect and implement all relevant quality and safety measures, policies and guidelines, always putting security first

YOUR PROFILE

Technical skills and experience:

• Relevant degree in electricity (mechanics, hydraulics, electronics, or pneumatics is welcome)
• Fluency in Dutch or French, and good knowledge of the other language; knowledge of English is considered a plus
• A good feel for electricity and possibly industrial components; a strong technical base in medium-voltage electrical products and solutions will be a plus
• Ability to read, analyse, and interpret general business procedures, professional documents, technical procedures, and governmental regulations
• Ability to write reports and procedure manuals; to effectively present information and respond to questions from groups of managers and clients
• Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc.
• Ability to communicate effectively at various intellectual levels
• Familiarization in preparing Methods of Procedures (MOPs); adherence to the strict guidelines of the approved MOPs
• Verifiable hands-on technical work experience required
• Certification needed according to the Business and Country where he is operating
• Customer focus and ability to work alone and/or in shifts

Other skills and abilities:

• Must be able to perform duties with general direction, receiving only general guidance with respect to overall objectives. Usually works independently of other team members
• Must operate within division policy guidelines using independent judgment in achieving assigned objectives
• Must comply with all safety policies, practices, and procedures
• Participate in proactive team efforts to achieve departmental and company goals
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a wide variety of technical instructions
• Must have a valid driver's license

OUR OFFER

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