Quality Management Officer

At World of Tents in Ronse, we design, develop and supply shelter solutions and crisis response equipment for organisations operating in some of the world's most demanding environments.

Our brands ALPINTER and SHIELD, support humanitarian organisations, governments, defence and emergency response teams with reliable products designed to perform when it matters most. To strengthen our Quality team, we are looking for a QHSE Specialist who combines an eye for detail with a hands-on mindset and a passion for continuous improvement in product and performance.

WHAT WILL YOU DO?

As our Quality Management Officer, you contribute to the appropriate quality and reliability of our products, from raw materials to finished solutions. Working closely with our QHSE Manager, WOT Teams, international suppliers and external specialist stakeholders, you combine quality management processes, QA/QC coordination with our manufacturing partners and product testing, in a practical & problem-solving manner.

Here's where you will make a difference:

1. Quality Management & compliance

• Maintain and improve our Quality Management Systems (QMS), supporting ISO 9001 & 14001 compliance, internal & external audits and QA/QC procedures.
• Identify opportunities to improve operational processes, product quality and sustainability.
• Support Product Development and Supply Chain colleagues in Quality related aspects of their work

2. Product Quality & Testing

• Define quality requirements and testing procedures for raw materials and finished products,
• Coordinate product testing for core items such as tents, core relief items and other shelter-related equipment, together with internal teams and external laboratories.
• Analyse test results, identify risks and translate findings into practical improvements.

3. Customer & Supplier Quality

• Ensure our products meet customer specifications and quality expectations.
• Investigate quality complaints, identify root causes and coordinate corrective actions with the teams involved.
• Monitor incoming goods and supplier quality, following up on inspection reports and quality issues.

4. Processes & Sustainability

• Develop, review and audit standard operating procedures and production controls.
• Identify opportunities to improve process efficiency, consistency and sustainability in collaboration with the QHSE Manager.

You work closely with our Quality Officer, who provides practical support during product inspections and testing, and report directly to the QHSE Manager.

READY TO MAKE YOUR QUALITIES COUNT?