Customer Service B2B M/W

• Member of the internal sales team, to assist them with sales activities alongside day to day operations.
• Tracking purchase activities and identifying sales trends among our customers to proactively develop revenue.
• Identifying growth potential among retailers and taking the initiative to present ideas to the retailers.
• Close collaboration with retailers to ensure exceptional customer care and proactive support.
• Follow up sell of seasonal products and innovations to create action points and recognize trends together with the premium retailer.
• Organising the onboarding process of new retailers and follow up the process.

• Demonstrable experience in account management or sales, especially with premium accounts.
• Strong analytical skills with the ability to interpret sales data effectively and experienced in creating detailed reports out of it.
• Excellent communication and negotiation skills in English and Dutch/ French. German is a big plus
• Proactive, positive and solution-oriented ambition.
• Team player with the ability to work both independently and collaboratively.
• Familiarity with CRM software, MS Office applications, and data analysis tools.

We offer you

• Be part of a dynamic and ambitious growing company with a highly strong product.
• Be part of a driven, hardworking, but also fun and positive team.
• A team and manager from whom you can learn a lot.
• A stunningly beautiful and inspiring office location in Ronse.
• A competitive salary package supplemented with additional benefits: meal vouchers, eco vouchers, health and group insurance.
• The opportunity to purchase our own products at very advantageous prices.
• A private chef at the office who treats us with delicious meals three times a week during lunch.