SAP Supply Chain Manager
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A leading international industrial organization is looking for a Process Support Team Expert to strengthen its Supply Chain & Logistics Processes team.
In this role, you will act as the link between business users, operational processes, and IT solutions. You will support daily supply chain operations while playing a key role in a major SAP S/4HANA transformation program.
This position combines process support, user training, testing activities, system optimization, and project involvement, making it an excellent opportunity for professionals who enjoy working at the intersection of Supply Chain, Logistics, and SAP environments.
Your Role
As Process Support Team Expert, you will ensure the smooth operation of supply chain and logistics applications while supporting users and driving continuous process improvement.
You will contribute significantly to SAP transformation initiatives, helping business teams prepare for, test, and adopt new systems and processes.
Key Responsibilities
Operational Support
- Ensure smooth information processing across supply chain and logistics operations.
- Support and coach end users in the effective use of business applications and SAP solutions.
- Investigate, resolve, or coordinate system-related incidents with IT teams.
- Monitor data quality and process performance.
- Identify opportunities for process improvements and system optimization.
SAP S/4HANA Transformation & Projects
- Prepare and execute functional testing scenarios.
- Support User Acceptance Testing (UAT) activities.
- Coordinate incident management during testing phases.
- Assist business teams during go-live preparation activities.
- Provide post go-live support to business stakeholders.
- Participate in process and IT projects with a strong focus on SAP S/4HANA migration.
Training & Change Management
- Develop and update training materials and user documentation.
- Train key users and end users on new processes and systems.
- Support organizational change and user adoption initiatives.
- Act as a trusted advisor for business users throughout transformation projects.
About You
Bachelor's or Master's degree in Supply Chain, Logistics, Information Technology, Business, Engineering, or a related field
Minimum 5 years of experience in:
- Supply Chain Operations
- Logistics Processes
- Process Support
- SAP Support
- Business Applications Support
- Supply Chain Systems
Strong understanding of end-to-end supply chain and logistics processes
Hands-on experience with:
- SAP R/3
- SAP S/4HANA
- Procurement Processes
- Supply Chain Processes
- Manufacturing Processes
Strong analytical and problem-solving skills
Customer-focused mindset and service-oriented approach
Strong communication and stakeholder management skills
Team player with the ability to work across business and IT teams
Fluent in Dutch and English
Nice to Have
- Experience in industrial, manufacturing, chemical, or production environments
- Knowledge of Asset Management and Maintenance processes
- SAP S/4HANA EAM (PM)
- SAP PM
- Knowledge of:
- SAP Solution Manager
- CBTA (Component Based Test Automation)
- User Acceptance Testing (UAT)
- Functional Testing (FT)
- Change Management
- Knowledge of German is considered an asset
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