BR PCRU Participants Recruitment and Engagement Lead

Job Summary The Brussels Pfizer Clinical Research Unit, Participants and Recruitment and Engagement Lead (BR PCRU Participants and Recruitment and Engagement Lead) provides strategic and operational leadership for participants recruitment at the Brussels Pfizer Clinical Research Unit, ensuring high-quality service delivery. The Lead ensures ethical, inclusive, and participant-centred identification, engagement, pre-screening, and enrolment of healthy volunteers and special populations while safeguarding participants’ rights, safety and privacy. The role supports timely, compliant study delivery and translates site and portfolio priorities into data driven recruitment strategies aligned with R&D goals. The Lead builds high-performing teams that responsibly use approved AI, automation, risk based strategy and analytics to improve targeting, forecasting, database management, and decision-making while maintaining human oversight, ethics, and participants data privacy.

Job Summary The Brussels Pfizer Clinical Research Unit, Participants and Recruitment and Engagement Lead (BR PCRU Participants and Recruitment and Engagement Lead) provides strategic and operational leadership for participants recruitment at the Brussels Pfizer Clinical Research Unit, ensuring high-quality service delivery. The Lead ensures ethical, inclusive, and participant-centred identification, engagement, pre-screening, and enrolment of healthy volunteers and special populations while safeguarding participants’ rights, safety and privacy. The role supports timely, compliant study delivery and translates site and portfolio priorities into data driven recruitment strategies aligned with R&D goals. The Lead builds high-performing teams that responsibly use approved AI, automation, risk based strategy and analytics to improve targeting, forecasting, database management, and decision-making while maintaining human oversight, ethics, and participants data privacy.

Key accountabilities include:

• local recruitment strategy and delivery;
• study feasibility and portfolio forecasting;
• enrolment-risk management;
• participant experience and ethical recruitment;
• team, capacity and budget leadership;
• recruitment data quality and privacy compliance;
• vendor/channel performance;
• digital enablement and continuous improvement;
• local cross-functional coordination;
• cross-site sharing of practice through PCRU governance

Job Responsibilities

Recruitment Governance and Resource Oversight:

• Capacity and resource planning
• Colleague and contractor allocation
• Recruitment channel and vendor management
• Advertising, outreach and budget management
• Workload, training and competency oversight
• Team Performance management
• Inspection and audit readiness
• Business continuity to sustain critical recruitment activities during operational disruption or resource constraints.
• Database health and participant-contact quality supporting privacy, data quality and positive participant engagement.

Strategic Participant Recruitment & Portfolio Delivery

• Recruitment strategy: Lead the development and delivery of the Brussels PCRU participant recruitment strategy in line with site priorities and the resource parameters established by the Brussels Site Head.
• Predictive planning and protocol feasibility: Shape early study strategy by assessing recruitment feasibility, developing evidence-based plans aligned with timelines, quality and budget, and proactively mitigating or escalating risks.
• Compliance, ethics and process improvement: Develop, implement and continuously improve applicable local procedures, ensuring team compliance with relevant Pfizer policies, SOPs and work instructions.
• Participant data stewardship: Ensure recruitment data are collected, maintained, accessed and used in accordance with privacy requirements, consent provisions, Pfizer standards and defined data-owner and data-steward accountabilities.

Digital Innovation, Automation & Responsible Adoption

• Digitalization and automation opportunities: Identify high-value opportunities to simplify processes, increase efficiency and improve operational outcomes through appropriate digital tools and automation.
• Cross-functional solution delivery: Partner with Digital and Data Science teams to assess, pilot and implement approved solutions that address defined operational needs.
• Responsible adoption and oversight: Maintain appropriate human oversight and ensure that all solutions meet applicable privacy, compliance and governance requirements.

Basic Qualifications

• Education: Bachelor’s degree in life science, health-related, data science, or healthcare administration discipline is required.