Key Account Manager Retail Belgium

Job Description

About the Position

We have an excellent opportunity available as Key Account Manager Retail Belgium in our retail sales team to make a difference at Kraft Heinz. The KAM position is part of the Benelux Business Unit, focused on managing key customer accounts in the Belgium. You’ll be working in a high performing team, always trying to reach the next level. You’ll be reporting into the Sales Manager Retail Belgium. Get ready for a lot of exposure to internal senior stakeholders.

In Brief, You Will Be Responsible For

• Manage relationships and grow sales, starting from a clear understanding of the customer strategy, their shopper and competitive environment.
• Deliver excellent sales fundamentals performance.
• Develop the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, and campaign developments), implement, track, and evaluate it.
• Grow the business for your own customer/category combination, deliver committed sales, profit growth, & share.
• Collaborate closely with cross-functional teams to identify and answer the appropriate business solutions.

Key Outputs

• Suggest appropriate products and services according to customer needs.
• Respond to more complex customer enquiries.
• Build positive relationships that will generate future sales and repeat business.
• Identify opportunities through your analytical skills e.g. Nielsen or GFK.
• Refer sales opportunities and customer feedback, to internal organization so that they can respond to changing market conditions and customer demands.
• Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.
• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.

Qualifications

Hard Skills and Capabilities

• At least a Bachelor degree on university level
• 5+ years’ relevant experience in a commercial role
• Proven experience in FMCG, preferably with link to top3 retailers in Belgium
• Proven track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex
• Data-driven and analytical approach
• Excellent communications skills in Dutch, French and English
• Strong Project Management skillset; ability to demonstrate strong influencing and stakeholder development skills
• Ownership attitude, push to learn through new challenges and capability to drive results and lead independently of age/role

Professional Attributes

• Communication Skills
  • At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.
• Ability to Simplify
  • We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.
• Commercial Sense
  • You don’t only want to win; you hate to lose. You’re always seeking for opportunities to expand your business and create more savings, while over delivering your targets.
• Analytical
  • We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.
• High pressure
  • You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What We Offer You

• An ambitious employer; we only want to the best for you;
• A fast career track like only few other companies can match;
• A competitive salary and excellent bonus structure (above market);
• Permanent contract; for we believe in doing big bets on people;
• Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action

Location(s)

Antwerpen - Berchem

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes