Senior Strategy Consultant

Il y a 4 jours

Genk, Limburg, Belgique Customer Collective Temps plein 90 000 € - 130 000 € Contrat

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Customer Growth | Data, AI & MarTech

Help organizations turn Data, AI & MarTech investments into real business growth. Many organizations have invested heavily in CRM, Data Platforms, Marketing Automation, Analytics and AI.

Location: Genk (Hybrid)

Position: Senior Strategy Consultant

At Dignify, we help enterprise organizations define customer growth strategies, identify the right priorities and ensure technology investments deliver results. Not through endless presentations or theoretical frameworks, but through strategies that are adopted, executed and create measurable impact.

We're looking for a Senior Strategy Consultant who thrives at the intersection of business strategy, customer experience, data and technology. Someone who enjoys helping senior stakeholders make better decisions and guiding organizations toward sustainable growth.

About the role

As a Senior Strategy Consultant, you help enterprise customers make better strategic decisions.

You operate at the intersection of business strategy, customer experience, data and technology.

You help organizations identify growth opportunities, prioritize investments, shape future capabilities and ensure strategic initiatives contribute to measurable business outcomes.

You are a trusted advisor for senior client stakeholders and a strategic sparring partner for Dignify’s delivery teams.

This is a consulting role focused on strategy, guidance and value realization. It is measured on value realized, not decks delivered.

You will not carry a sales quota or run delivery yourself. But as a senior member of a consultancy, you are expected to help grow the accounts and the practice you work in, and to stay close enough to delivery that the value you promised is protected.

Key Responsibilities

Where can future customer growth come from?
Which customer engagement initiatives will create the highest business impact?
How can Data, AI and MarTech enable business objectives?
Which investments should be prioritized and why?
How do we move from technology adoption to business value realization?
How should teams, governance and operating models evolve to support growth?
How do we avoid fragmented initiatives and create scalable capabilities?
Which metrics should define success?
How do we turn recommendations into adoption, rather than another set of ideas that sit unused?

Your goal is to help clients make confident strategic decisions that drive sustainable growth and to see those decisions through to results they can measure.

What You Will Do

Develop customer growth strategies.

Work With Clients To Identify Growth Opportunities Across:

Acquisition
Conversion
Retention
Loyalty
Customer Lifetime Value
Customer Engagement

You combine business objectives, customer needs and market insights into clear strategic recommendations.

Shape Data, AI & MarTech strategy – advise clients on how data, AI and technology can accelerate business performance.

Examples Include:

CRM Strategy
Customer Data Strategy
CDP Activation
Marketing Automation Strategy
Personalization Strategy
Customer Intelligence
Loyalty Strategy
Measurement & Analytics
AI Opportunity Assessments
Customer Journey Strategy

Build strategic roadmaps – translate strategic ambitions into clear and actionable plans.

Examples Include:

Transformation roadmaps
Capability roadmaps
Prioritized use-case portfolios
Value realization plans
Maturity roadmaps
Investment recommendations
Strategic decision frameworks

Advise on operating models & governance – technology investments succeed when organizations are structured to use them effectively.

You Support Clients In Defining:

Governance models
Roles & responsibilities
Decision-making structures
Ways of working
Capability ownership
Central versus local governance
Prioritization processes

Facilitate executive decision making – you create clarity in complex environments.

You:

Facilitate workshops
Lead strategic discussions
Present recommendations to senior stakeholders
Build executive-ready business cases
Challenge assumptions constructively
Translate complexity into practical choices

You are comfortable engaging with marketing, digital, data, CRM, IT and executive leadership teams.

Partner with existing delivery teams – you work closely with Dignify specialists to ensure strategy translates into successful execution.

You collaborate with:

Solution Architects
Data Consultant

Senior Strategy Consultant

Enregistrez cette offre et organisez votre recherche

Customer Growth | Data, AI & MarTech

About the role

Key Responsibilities

What You Will Do

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