Freight Forwarder Export Key Account

Harbour Plus specialises in the supply chain, customs, shipping and forwarding. As we only work within these business units, we’ve obtained the experience to assist our clients in search of theperfect employee, while prioritising a personal approach

As a Forwarder Key Account, you coordinate international ocean freight shipments from A to Z for our strategic client. You are the central point of contact who ensures that every shipment runs smoothly, on time, and according to agreement. In this dynamic logistics environment, you work closely with internal teams, external partners, and customers, while building strong relationships and delivering high service quality.

• You manage transport orders in the system and ensure accurate and timely processing of all shipments;
• You coordinate international sea freight shipments and align with internal teams, carriers, and customs brokers to meet customer expectations;
• You prepare and validate transport and customs documentation, ensuring compliance with regulations and internal guidelines;
• You monitor shipment progress and proactively resolve issues to safeguard delivery deadlines and service levels;
• You act as a key contact for customers, providing updates and building long-term relationships;
• You ensure data accuracy in systems such as WMS, TMS or SAP to support operational excellence;
• You continuously look for improvements in processes and customer service within the supply chain.

Who are you?

• You have experience in freight forwarding (Seafreight);
• You communicate fluently in English, Dutch is a strong plus;
• You work accurately and meet deadlines in a fast-paced environment;
• You are proactive, customer-focused, and solution-oriented;
• You are eager to learn and grow within an international logistics environment.

Offer

• Our client offers a challenging work environment with plenty of opportunities for further professional growth and development.
• They have a direct and open corporate culture.
• Attractive package of benefits (meal vouchers, eco vouchers, group & hospitalization insurance, possibility to lease an electrical bike, two days of home office, sliding time, 33 days of holiday)
• Online training
• Flexible working hours