Customer Service Coordinator
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Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Responsibilities
- Our multi‑lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe; we take full ownership of the breakdown and give our customers peace of mind.
- Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
- A creative and proactive approach to problem‑solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.
- Teamwork and collaboration are the foundations of our business.
Qualifications
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
Benefits
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well‑being services
- Restaurant on site
- Opportunity to grow within the company
- Good work‑life balance
- International environment
- Support in relocation when moving from abroad