Customer Service Coordinator

Il y a 2 jours

Gent, Gent, Belgique Volvo Trucks Temps plein 35 000 € - 45 000 € Contrat

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

Responsibilities

  • Our multi‑lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe; we take full ownership of the breakdown and give our customers peace of mind.
  • Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
  • A creative and proactive approach to problem‑solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.
  • Teamwork and collaboration are the foundations of our business.

Qualifications

  • You are customer focused, always striving for the best possible service and solution for our customers.
  • You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
  • You go the extra mile, solving problems with a proactive and creative mindset.

Benefits

  • Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
  • Well‑being services
  • Restaurant on site
  • Opportunity to grow within the company
  • Good work‑life balance
  • International environment
  • Support in relocation when moving from abroad