Customer Service Coordinator
Il y a 2 jours
Gent, Gent, Belgique
Volvo Trucks
Temps plein
35 000 € - 45 000 € Contrat
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Gratuit avec email ou Google
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.
Responsibilities
- Our multi‑lingual advisors utilise their language skills to support customers with international breakdowns. It doesn’t matter where they are in Europe; we take full ownership of the breakdown and give our customers peace of mind.
- Communication is key. We are in regular dialogue with the dealer doing the repair and updating the customer with progress.
- A creative and proactive approach to problem‑solving ensures our customers are well supported. When things aren’t going smoothly, we think outside the box.
- Teamwork and collaboration are the foundations of our business.
Qualifications
- You are customer focused, always striving for the best possible service and solution for our customers.
- You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.
- You go the extra mile, solving problems with a proactive and creative mindset.
Benefits
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well‑being services
- Restaurant on site
- Opportunity to grow within the company
- Good work‑life balance
- International environment
- Support in relocation when moving from abroad