Junior Account Manager

Location: Antwerp, Belgium | James Walker

Are you a technically minded sales professional with a passion for solving industrial challenges and building strong customer relationships?

At James Walker, we engineer world-class sealing solutions for the most demanding applications across oil & gas, power generation, chemical processing, marine, and heavy industries.

We’re looking for a Junior Account Manager covering the Antwerp region, who enjoys working with customers, understanding their technical needs, and developing long-term commercial relationships.

What You'll Do – Your Mission:

As a Junior Account Manager, you’ll play an important role in developing customer relationships and supporting business growth within your territory. You’ll identify opportunities, build and maintain a strong customer network, and work closely with customers and internal teams to provide the right solutions.

Your key responsibilities include:

• Identify and develop new business opportunities to support revenue and profitability, preparing proposals and presentations for customers and key stakeholders.
• Manage and develop existing customer relationships through regular engagement, identifying upselling and cross-selling opportunities and supporting long-term account value.
• Manage a database of prospects and customer activities using company tools like the Opportunity Pipeline Tracker (OPT).
• Support sales budgets, forecasts, and KPIs, helping to achieve agreed sales targets.
• Collaborate with the sales and technical teams to identify customer needs and develop commercial opportunities.
• Engage with customers through multiple channels, using a consultative approach to understand their needs and deliver effective solutions.
• Promote the company’s full range of products and services through strong presentation and selling skills.
• Provide exceptional customer service and build long-term customer relationships.
• Prepare tenders and proposals for new business opportunities.
• Stay informed on market and competitor trends, sharing relevant insights and ideas with the wider team.
• Build professional networks through events, conferences, and social media to enhance customer relationships and brand awareness.
• Continue developing your sales, technical and product knowledge through training, research, and professional events.

What You Bring

Essential Skills & Experience:

• Strong customer focus and professional, credible approach.
• Commercial mindset with good analytical and organisational skills.
• Experience in sales, account management, customer service or a related commercial environment, ideally with technical products.
• Good presentation, negotiation, and influencing skills.
• Self-motivated, adaptable, and able to work independently.
• Strong problem-solving and decision-making abilities.
• Excellent relationship-building skills and proficiency with Microsoft Office.
• Basic understanding of engineering terminology and technical drawings, or a willingness to develop this knowledge.
• Willingness to travel as required.
• Applicants must have native-level proficiency in Dutch and professional level of English.

Preferred:

• Technical background, with an interest in sealing technology and technical applications.
• Experience working with technical products or solutions in a sales or customer-facing environment.
• Knowledge of James Walker products and applications.
• Exposure to contractual negotiations in sales roles.

Why James Walker?

We’re a globally trusted name with over a century of engineering excellence. At James Walker, you’ll:

• Join a market leader trusted by major global industries
• Work in a role where technical skill meets strategic selling
• Get autonomy, flexibility, and real ownership over your sales territory
• Have access to training, support, and career advancement opportunities

James Walker Values and Behaviours

BUILD GREAT RELATIONSHIPS

Treat others as they would like to be treated

Share your experiences and always welcome feedback

Earn people’s trust; see things from their point of view

KNOW YOUR STUFF

Never stop learning; recognise failure and celebrate success

Understand our customers and what they need

Be an expert in what you do

MAKE A DIFFERENCE

Give your work the personal touch, showing people, you enjoy what you do

Deliver great service and make someone’s day

If something goes wrong, amaze people with a dazzling recovery

GET THINGS DONE

Make things happen and give it your best

Get it right first time and never pass on a fault

Keep your