Sales Advisor

About Dominique London

Dominique London is a European luxury brand with over 30 boutiques across seven countries, offering a premium lifestyle experience grounded in craftsmanship, heritage, and community.

From rare cigars to bespoke events, Dominique London curates moments of connection, elegance and indulgence for those who live with intention.

Every detail matters to us: the selection of each cigar, the presentation of our boutiques, and the care we extend to every client. Our boutique in Knokke welcomes a discerning international clientele seeking exceptional products alongside personal, attentive service.This is the reason why we are looking for a Sales Advisor (M/F/X) to join our team and represent the house with elegance, warmth, and professionalism.

Your Mission

As the face of Dominique London in Knokke, you will provide every client with an exceptional experience while actively contributing to individual and boutique sales targets. You will embody the house's values, building a deep appreciation for our culture, heritage, and the world of fine cigars.

Key Responsibilities

Sales & Service

• Contribute to boutique revenue and consistently achieve individual and collective sales targets.
• Welcome and advise clients with warmth, patience, elegance, and a positive attitude.
• Handle client inquiries attentively and ensure clear communication with both clients and colleagues.
• Proactively learn about our offerings (cigars, origins, accessories, tasting, and storage) to advise with confidence.
• Manage after-sales processes, ensuring every follow-up is handled with standard-setting care.

Client Relations

• Build long‑term relationships by actively listening to and understanding each client's unique tastes.
• Maintain engaging touchpoints with clients during and after their visits to build brand loyalty.
• Keep client information accurately updated and confidential within our CRM database.

Boutique Standards

• Maintain an impeccable boutique presentation that upholds the Dominique London brand at all times.
• Handle products with utmost care in alignment with our storage and visual merchandising standards.
• Strictly follow daily opening, operational, and closing procedures.
• Actively participate in team briefings and operational communication.

Training & Development

• Complete all house training programs and apply learned expertise directly on the sales floor.
• Collaborate and share domain knowledge with team members.

Your Profile

• Polished, elegant, and professional presentation.
• Natural sales talent with a strong affinity for luxury, hospitality, and customer service.
• Confident interacting with a demanding international clientele.
• Fluency in Dutch, French, and English (spoken and written). Additional languages are an advantage.
• Discreet, enthusiastic, flexible, and client‑centric.
• Available to work weekends (Saturdays and Sundays).
• Experience in luxury retail or premium hospitality is preferred.

What Matters Most to Us

At Dominique London, personality, attitude, and motivation count just as much as experience. If you enjoy creating memorable client moments and want to grow within an exclusive environment, we want to hear from you.

All applications are treated with strict confidentiality. Dominique London is an equal opportunity employer.