Receptionist (English/Dutch) Antwerpen M/V/X

El Nabil Dental Practice , originally founded in Rafah and Gaza City, now operates two modern clinics in Antwerp (8 chairs) and Brussels (2 chairs). Our Antwerp practice, located in Eliaertsstraat 20, 2140 Borgerhout is comprised of a team of practitioners (dentists and orthodontists). To support our growing activity, we are looking for a motivated and well-organised receptionist to join our team.

Key Responsibilities

• Patient reception: Welcome and assist patients upon arrival
• Phone management: Handle incoming calls, patient inquiries, and appointment requests
• Schedule coordination: Organise and update practitioners' schedules (appointments, emergencies, reminders via email/SMS)
• Administrative communication: Communicate with patients, insurance funds, laboratories, and suppliers
• Document handling: Process patient records, forms, and insurance documentation accurately
• Practice support: Assist the team with daily operational tasks to ensure smooth workflow
• Rigorous, motivated, friendly, and dynamic
• Strong organisational and administrative skills
• Able to work autonomously and take initiative
• Excellent command of English (required); Dutch is highly desirable
• Knowledge of Arabic or Romanian is an asset
• Previous experience in a medical or dental environment is desirable
• Good computer skills (agenda software, email, basic administration)
• Initial contract: full-time (35h/week)
• Working hours: Monday to Friday between 10:00 and 17:30