Business Analyst expert

BNP Paribas Fortis is seeking an Expert Business Analyst to reinforce the Fraud Cluster within the Customer Servicing and Efficiency tribe. The cluster provides tools to fight fraud and coordinates the bank‑wide strategy against fraud. The wider tribe supports remote customer interactions, process automation and fraud‑prevention solutions. The assignment runs in Brussels from 15 September 2026 through 30 September 2027.

The Business Analyst will combine core business‑analysis activities with ownership of selected end‑to‑end features and opuses. Working within priorities and scope set by cluster product owners, the consultant will lead needs collection, ideation and refinement, coordinate contributors and stakeholders, challenge business needs and document validated requirements. The role also covers functional analysis when required and ensures customer‑experience aspects are properly addressed. Clear, regular and unambiguous stakeholder communication is central to the mission.

The consultant will translate business and client needs into requirements that enable squad members to progress autonomously and will liaise with other contributors as needed. The role includes preparation and participation in end‑to‑end testing, reporting progress, defects and risks, and supporting business onboarding and go‑live through change management. Candidates need more than six years of relevant Business Analysis experience, Agile ideation/refinement and Opus ownership experience, plus strong Dutch, French and English communication. Knowledge of fraud prevention and detection in banking is a differentiating advantage.

Top Reasons to Apply

Bank-wide fraud impact

End-to-end ownership

Agile feature leadership

Cross-functional stakeholder exposure

Responsibilities

• Lead business analysis
• Own features opuses
• Apply Agile refinement
• Perform functional analysis
• Facilitate needs collection
• Coordinate contributors stakeholders
• Challenge business needs
• Document business requirements

Must Have

• 6+ years Business Analysis
• Opus ownership experience
• Testing activity contribution
• Functional analysis capability
• Technical functionality understanding

Nice to Have

• Banking fraud knowledge
• Fraud detection knowledge
• Functional technical understanding

Detailed Responsibilities and Skills

Additional Responsibilities

• Validate collected requirements
• Translate client needs
• Challenge solution efficiency
• Prepare end‑to‑end testing
• Execute functionality testing
• Support business onboarding
• Map needs functionalities
• Manage constraints impediments
• Share progress transparently
• At least 6 years of relevant experience in a Business Analysis role.
• Excellent business analytic skills with more than 6 years of relevant experience.
• Master degree or equivalent by experience.
• Strong written and spoken communication skills in Dutch.
• Strong written and spoken communication skills in French.
• Strong written and spoken communication skills in English.
• Project management experience including OPUS and feature ownership, refinement and ideation techniques.
• Analytical mind and conceptual thinking.
• Curiosity and efficiency orientation.
• Ownership and autonomy.
• Team player.
• Customer centricity, great stakeholder management and good communication skills.
• Structured way of working.
• Problem-solving ability.
• Open to change and ability to integrate change in the roadmap.
• Preferred: knowledge of fraud prevention and detection activities in the banking sector.

Technical skills

• Experience with Agile ideation and refinement techniques.
• Experience with Opus ownership role.
• Contribution to testing activities.
• Functional analysis and understanding of technical functionalities.
• Expertise in graphs and visualisations of data.
• Preferred: functional and technical understanding.
• Preferred: knowledge of fraud detection and prevention activities in the banking sector.

Tools

• Expertise in MS Office, specifically for graphs and data visualisations.