Business Analyst
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Our client, an international organisation active in technical services and customer support, is undergoing a major digital transformation across its European operations. To support this journey, they are looking for an experienced Business Analyst & Transformation Project Lead .
In this key position within the organization , you will drive business improvement initiatives, manage strategic projects, and act as the link between operational teams and IT.
Key Responsibilities
Project & Programme Management
- Manage a portfolio of business transformation and IT-related projects.
- Define priorities, timelines, budgets, and project deliverables.
- Coordinate stakeholders and ensure projects are delivered on time and within scope.
- Identify and mitigate risks throughout the project lifecycle.
Business Process Improvement
- Analyse existing business processes and identify opportunities for optimisation.
- Drive initiatives focused on standardisation, automation, and digitalisation.
- Support the development of scalable and efficient operational practices.
Requirements Analysis
- Gather, analyse, and document business requirements.
- Translate operational and commercial needs into clear functional specifications.
- Ensure requirements are understood by technical teams and external partners.
- Solution Development
Collaborate closely with IT and business systems teams.
- Evaluate and implement solutions that support both current and future business needs.
- Ensure technology investments deliver measurable business value.
Commercial & Supplier Management
- Support and lead commercial initiatives related to projects and business improvements.
- Manage relationships with external suppliers and service providers.
- Participate in contract discussions and monitor project budgets and performance.
Stakeholder Management
- Act as the primary contact between business operations and IT teams
- Build strong relationships across departments and facilitate effective communication.
- Ensure business priorities are clearly understood and aligned.