IT Business Analyst- French OR Dutch
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We are seeking a Business Analyst to join our team in Brussels, Belgium. The role involves defining user journeys, translating business needs, and coordinating with UX/UI, development and QA teams. MUST BE EXPERT IN MOBILE APPLICATION DEVELOPMENT
Key responsibilities
Define and structure user journeys and business processes.
Translate business requirements into detailed functionalities, features and user stories.
Maintain traceability from journey to acceptance criteria.
Prepare UX/UI specifications such as screen meshes, states and wireflows.
Manage the product backlog, writing epics, stories and acceptance criteria.
Coordinate delivery, participate in workshops and support QA/UAT.
Gather business and user requirements
Challenge the demands in order to clarify the real objectives.
Structuring user journeys
Identify pain points and complex cases
Prioritize needs with the Product Owner and the PM
2. Structuring User Journeys
Define end-to-end user journeys
Break down the routes into detailed steps
Identifier :
variants
exceptions
error case
scénarios offline
real-time dependencies
accessibility needs (PRM)
Ensure complete coverage of critical routes
3. Transformation Journey → Features → Screens → Stories
The BA will need to structure and maintain complete traceability:
User Journey: → Features→ Screens→ User Stories→ Acceptance Criteria
4. UX/UI Preparation
The BA prepares the elements necessary for the work of the designers:
definition of the screen mesh
description of functional behaviors
definition of states:
loading
error
empty
offline
edge cases
The BA works closely with the UX/UI Designers to ensure consistency in user journeys.
5. Backlog Management
Write the Epics and User Stories
Define the Acceptance Criteria
Structuring dependencies
Prepare the refinements
Maintain a clear and actionable backlog
6. Coordination delivery
Collaborating with technical teams to clarify expected behaviors
Participate in UX/UI workshops
Participate in Agile refinements
Supporting the QA/UAT teams
7. Documentation & Governance
Maintaining functional documentation in Confluence
Structuring functional repositories
Ensuring documentary consistency
Ensuring traceability between:
needs
course
screens
stories
tests
Expected deliverables
Detailed User Journeys
Functional mapping
Screen Inventory
Functional wireflows
Epics
User Stories
Acceptance Criteria
Documentation Confluence
Support for UAT scenarios
Traceability matrices
Soft skills sought
Structure & rigor
- Strong organizational skills
- Ability to structure complex problems
- High attention to detail
- High documentary rigor
Communication
- Ability to communicate with: business, UX, developers, management, suppliers.
- Ability to simplify complex subjects
Analytical mind
- Strong analytical skills
- Proactive identification of inconsistencies
- Systemic vision
Collaboration
- Ability to work in cross-functional environments
- Workshop facilitation
- Team spirit
Orientation solution
- Pragmatic approach
- Ability to propose concrete solutions
- User orientation and delivery