Provision and on-going support for BMD OPSLOOP Voice Services
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VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575
Location
Mons , Belgium
Security Clearance
C osmic Top Secret (NS with CTS in progress is accepted – with deadline to have CTS in place by end of October 2026)
Reference No
RFQ 2026-0122 / Mons
Deadline For Application
01/10 /2026
Skills, Knowledge, Experience Required
- A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Equivalent practical experience and industry certifications will also be considered ;
- Minimum of 3-5 years of experience and strong knowledge of managing OpenScape Alarm Response ( OScAR ) server, including Cisco Voice Technologies such as Cisco CUCM, Cisco CUBE, Cisco UCCX, Diagnose and resolve technical issues, support software and basic associated network related problems ;
- Proven experience (3+ years) and knowledge of managing call distribution lists, voice mailboxes, ISDN, TDM technologies, troubleshooting on Legacy TDM PABX integration to Cisco Voice Technologies.
Duties/role
- Providing first-level support to end users for daily business operations ;
- Conducting preventive maintenance, performing readiness checks, and escalating complex issues ;
- Applying a proactive, structured, and measurable continual improvement approach to ensure BMD OPSLOOP Voice services evolve in line with the Agency’s needs while maintaining service stability and compliance .
Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS, kapitał zakładowy wynosi: 73.852,80 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com , info@vectorsynergy.com