Systems & Integrations Engineer (Hybrid)

Role Overview

We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands‑on, high‑ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.

Key Responsibilities

Platform Administration

• Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools.
• Own vendor relationships for platform tools – coordinate renewals, escalations, and configuration changes.
• Keep platforms configured to support business operations across all business channels.
• Monitor platform health, availability, and performance; proactively resolve issues.

Integration Management

• Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API‑based connections.
• Design and manage data flows between NetSuite, Shopify, Salesforce, third‑party logistics providers, and other systems.
• Build transformation logic, error handling, and alerting for integration pipelines.
• Troubleshoot and resolve integration failures with urgency and rigor.
• Document integration architecture, data mappings, and runbooks.

AWS Cloud Management

• Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services.
• Ensure appropriate security configurations, access controls, and cost monitoring are in place.
• Support the deployment of new cloud‑based components as the business evolves.

Operations & Support

• Serve as a primary escalation point for platform and integration issues raised by internal teams.
• Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding.
• Participate in evaluating and implementing new tools as CEFALY's technology stack grows.

Skills & Experience

• ERP: Required – NetSuite administration; Preferred – SuiteScript, SuiteFlow.
• eCommerce: Required – Shopify administration; Preferred – Shopify B2B, liquid templates.
• Integration: Required – Celigo or equivalent iPaaS (Boomi, Workato, MuleSoft); Preferred – REST API design, webhooks.
• Cloud: Required – AWS (IAM, S3, EC2, Lambda); Preferred – CloudWatch, cost management.
• CRM: Required – Salesforce or similar CRM; Preferred – Apex basics, flows.
• Identity: Required – Microsoft Entra ID (SSO / SCIM); Preferred – Okta, Google Workspace.
• Scripting: Required – JavaScript or Python; Preferred – SuiteScript, Node.js.
• CMS: Required – WordPress administration; Preferred – Plugins.

Qualifications

• 3 or more years of experience in systems administration, integration engineering, or a closely related IT role.
• Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred).
• Hands‑on experience building or maintaining integrations using an iPaaS platform.
• Comfortable working in AWS infrastructure (EC2, S3, IAM, Lambda).
• Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes.
• Excellent written and verbal communication skills in English; French a strong asset.
• Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred.
• Ability to work independently and manage priorities in a fast‑paced, international environment.

What We Offer

• Competitive compensation commensurate with experience.
• Work at a mission‑driven medical device company whose products improve patients' lives every day.
• Collaborative, international team with colleagues across Belgium, the US, and beyond.
• Hybrid‑friendly working environment based at our Liège headquarters.
• Meaningful ownership of critical systems from day one.
• Opportunities for growth as CEFALY's technology footprint continues to expand.
• 20 days of annual leave plus 10 statutory holidays.
• Meal vouchers.
• Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members).
• One day of seniority leave for each completed five‑year period of service.
• 13th month salary and bonus.
• Telecommunication allowance.
• Remote work / office exp