Project & Program Management - icity.brussels

Dates: 2026-09-22 — 2027-05-21

Arrangements: Full time, hybrid, with on-site presence at least 3 days per week at the Brussels Administrative Centre.

i-CITY is looking for a Medior Program Manager to lead and coordinate activities related to a program. The assignment is intended to ensure alignment between client needs, business teams, IT teams, and suppliers. The consultant will collect, analyse, and formalise client needs and requirements in line with the program’s objectives and priorities. The consultant will coordinate stakeholders and maintain alignment throughout the assignment.

The role includes planning and monitoring activities, deliverables, milestones, dependencies, and deadlines. The Program Manager will also consolidate workload estimates, costs, and resource needs for changes and developments. The consultant will manage the delivery of software solutions and adaptations while ensuring agreed timelines, quality, and commitments are met. The consultant will identify and monitor risks, issues, dependencies, and deviations and coordinate corrective actions.

The assignment also covers program governance, reporting, and regular communication with stakeholders. The consultant will ensure the quality, compliance, and suitability of delivered solutions against client needs and requirements while maintaining operational documentation and contributing to service continuity, stability, and continuous improvement. The consultant will also act as application owner for the Administrative Centre’s access activities and contribute to client satisfaction. This is a full-time role requiring at least three days per week on site at the Brussels Administrative Centre.

Top Reasons to Apply

Cross-functional program leadership

Business IT coordination

Brussels public environment

Responsibilities

• Gather client requirements
• Coordinate business IT teams
• Ensure solution quality compliance
• Manage governance reporting communication

Must Have

• Advanced Agile level
• Expert BPMN level
• Intermediate Dynamics 365
• Advanced Lean level
• Expert MSP level
• Expert Prince 2
• Advanced SCRUM level

Nice to Have

• Product Owner certification
• Public sector experience
• Reporting analysis experience

Detailed Responsibilities and Skills

Additional Responsibilities

• Own access application activities
• Medior-level Program Manager.
• Dutch or French: native or bilingual proficiency.
• English: limited working proficiency.
• Ability to collect, analyse, and formalise client needs and requirements.
• Ability to coordinate business, IT, supplier, and client stakeholders.
• Ability to plan and monitor activities, deliverables, milestones, dependencies, and deadlines.
• Ability to consolidate workload estimates, costs, and resource requirements.
• Ability to manage software deliveries against timelines, quality standards, and agreed commitments.
• Ability to identify and monitor risks, issues, dependencies, and deviations.
• Ability to manage governance, reporting, and regular stakeholder communication.
• Ability to maintain operational documentation and contribute to service continuity, stability, and continuous improvement.

Technical skills

• Agile: advanced level, most recent experience this year.
• BPMN: expert level, most recent experience this year.
• Dynamics 365: intermediate level, most recent experience this year.
• Lean: advanced level, most recent experience this year.
• Modelling: expert level, most recent experience this year.
• MSP: expert level, most recent experience this year.
• Prince 2: expert level, most recent experience this year.
• SCRUM: advanced level, most recent experience this year.
• ULM: expert level, most recent experience this year.

Tools

• Dynamics 365: intermediate level, most recent experience this year.

Nice-to-have experience

• Product Owner certification.
• Public sector experience.
• Experience producing and analysing reports (reporting).