Hybrid Service Desk Analyst — ITIL-Savvy

Il y a 4 jours

NederOverHeembeek, Brussel-Hoofdstad, Belgique Pauwels Consulting Temps plein 36 000 € - 52 000 € Contrat

Pauwels Consulting is seeking a technical support professional to join a regulatory body in Brussels for a 6-month, full-time hybrid role. You will troubleshoot workstations, manage incidents, and strengthen the knowledge base within an ITIL environment.

You’ll draft SOPs, collaborate with second/third-line teams, and support Office products and collaboration platforms. Required are 5+ years in service desk, Windows expertise, MS Office proficiency, Jira/Confluence experience, and formal IT