Hybrid IT Service Desk Lead

Il y a 2 jours

Izegem, West-Vlaanderen, Belgique Televic Rail Temps plein 52 000 € - 75 000 €/an

Televic Rail in Izegem is seeking an IT Service Desk Team Lead to combine hands-on technical support with team leadership and service desk governance across our international organization. You will support users, act as escalation point for complex issues, and help shape a professional, future-proof IT service desk.

You will coordinate day-to-day operations, monitor priorities and service levels, and drive improvements in IT service management, automation and AI tooling while engaging with